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Microsoft Dynamics CRM (Archived)

CRM 2016 Turbo Forms not loading

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We've recently upgraded to CRM 2016 On-Premise; however, we have a few forms that when you try and load them, you get a never-ending "Loading business logic..."

When we turn on Legacy Form Loading in the settings, the forms load just fine without any errors, however it is exponentially slower.

When we turn the Legacy Form Loading back off, we get the endless loading once again. I haven't been able to find anything from Microsoft about this.

We have also tried removing all custom components on the form but still the issue persists. Any Ideas?

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  • Suggested answer
    BJMcmullan Profile Picture
    720 on at

    We've run into this issue a number of times and it never seems to go away completely.  I tell my users to hit the refresh button in the event they see loading business logic for more than a few seconds.  Each revision of Turbo forms seems to make things better.  Make sure you are running the latest update for 2016 on-prem as the initial release seemed to run into this a lot.

    As an aside, if your users are using Chrome, we've run into an issue lately with Chrome 50 where we see it hanging a lot more than normal and it is related to use of the browser's "back" functionality (it is reproducible in other Chromium based browsers as well).  I reported it to MSFT and they said it is a known bug and is being looked at, but until that time they recommend using IE, Edge, or Firefox.

  • Community Member Profile Picture
    on at

    Hi Thabs, I think that on the next update a lot of fixes will be introduced. SO the best way is to wait for fixes or use validation tools that Microsoft provide to check what is unsupported and that can be your starting point in solving this issue.

  • Community Member Profile Picture
    on at

    Is that fix has been released.

  • Ruffoni Profile Picture
    25 on at
  • Community Member Profile Picture
    on at

    Hi Thabs,

    Do you reboot Database server and application server after the upgrade ?

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