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Microsoft Dynamics CRM (Archived)

Microsoft Dynamics CRM 2016 Server Update 2

Posted on by 780

Hi

We have Microsoft Dynamics 2016 on-premise.  I have just allowed my server to run Microsoft updates and see that it has installed the "Microsoft Dynamics 365 Server Update 2". Update 1 was "Microsoft Dynamics CRM 2016 Update 1".   If I go into the gear (settings) and About,  it shows that I am running Version 1612 (8.2.0.749) (DB 8.2.0749) on-premise.  However the Ribbon has completely changed to show "Dynamics 365" - Is this correct or has the incorrect update been applied by our WSUS? 

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  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Microsoft Dynamics CRM 2016 Server Update 2

    Hi,

    We had issues with BPF with SP2, so we decided to stay with SP1. There is a critical fix coming out for onpremise, was what we heard from Microsoft. The fix is already ready for online. But it was related to two issues.

    1. BPF not showing properly if you hide and show BPF using javascript.

    2. BPF showing partially only.

    I have no further information regarding the issue you have mentioned. Please try to roll back to UR1 and see if it fixes the issue?

    Regards,

    Jithesh

  • Rose Duley Profile Picture
    Rose Duley 780 on at
    RE: Microsoft Dynamics CRM 2016 Server Update 2

    Sorry I forgot to add that this happens to all Sales persons entering an opportunity.  I have checked that they have full access to the business process.

  • Rose Duley Profile Picture
    Rose Duley 780 on at
    RE: Microsoft Dynamics CRM 2016 Server Update 2

    Hi

    Since this update yesterday, we are experiencing a problem with a managed business process on the (customised) Opportunities form.  When we save the form and re-open it, the business process can no longer be seen on the form.  If I create a new opportunity then we see the process disaplayed in the header. If I press F5 while the existing opportunity is open, the business process disappears.  

    If I try to deactivate the business process then I get the following error:

    Unhandled Exception: System.ServiceModel.FaultException`1[[Microsoft.Xrm.Sdk.OrganizationServiceFault, Microsoft.Xrm.Sdk, Version=8.0.0.0, Culture=neutral, PublicKeyToken=21bf3856ad364e35]]: System.Web.HttpUnhandledException: Microsoft Dynamics CRM has experienced an error. Reference number for administrators or support: #313F4A63Detail:

    <OrganizationServiceFault xmlns:i="www.w3.org/.../XMLSchema-instance&quot; xmlns="schemas.microsoft.com/.../Contracts&quot;>

     <ActivityId>486fc77e-49da-47c4-80b2-864f3edb9e68</ActivityId>

     <ErrorCode>-2147220970</ErrorCode>

     <ErrorDetails xmlns:d2p1="schemas.datacontract.org/.../System.Collections.Generic&quot; />

     <Message>System.Web.HttpUnhandledException: Microsoft Dynamics CRM has experienced an error. Reference number for administrators or support: #313F4A63</Message>

     <Timestamp>2017-04-04T11:35:17.8129628Z</Timestamp>

     <ExceptionSource i:nil="true" />

     <InnerFault>

       <ActivityId>486fc77e-49da-47c4-80b2-864f3edb9e68</ActivityId>

       <ErrorCode>-2147220970</ErrorCode>

       <ErrorDetails xmlns:d3p1="schemas.datacontract.org/.../System.Collections.Generic&quot; />

       <Message>An unexpected error occurred.</Message>

       <Timestamp>2017-04-04T11:35:17.9379613Z</Timestamp>

       <ExceptionSource i:nil="true" />

       <InnerFault i:nil="true" />

       <OriginalException i:nil="true" />

       <TraceText i:nil="true" />

     </InnerFault>

     <OriginalException i:nil="true" />

     <TraceText i:nil="true" />

    </OrganizationServiceFault>

    The trace logs don't help me either.  Anyone have the same problem?

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Microsoft Dynamics CRM 2016 Server Update 2

    Hi Ardee

    Tenfold can help in integrating MS Dynamics 365 and enabling click to dial in Outlook. Our click to dial also works on webpages opened in Chrome.  They also support MS Dynamics integration www.tenfold.com/.../dynamics

  • Verified answer
    Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Microsoft Dynamics CRM 2016 Server Update 2

    Hi Ardee,

    December 2016 Update for Dynamics 365 (aka Microsoft Dynamics CRM 2016 Update 2.0, Service Pack 2) - after this release, CRM 2016 is called Dynamics 365.

    blogs.msdn.microsoft.com/.../podcast-and-overview-december-2016-update-for-dynamics-365-aka-microsoft-dynamics-crm-2016-update-2-0-service-pack-2

    Regards,

    Jithesh

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