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Microsoft Dynamics CRM (Archived)

NaN is not a recognized Object type

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Posted on by 150

I have a user getting this error in a New Activity dialogue box.  I'm told she cannot do any activities in CRM.  We have CRM 2011

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  • AaronRic Profile Picture
    10,035 on at

    Normally this falls back to custom code or javascript. You may want to capture a verbose platform trace to review this. Is this the only user that receives this error?

  • SyedHussain Profile Picture
    1,820 on at

    Using IE debugger (F12) to debug and see what value is being stored in "NaN".

  • Suggested answer
    John_S Profile Picture
    150 on at

    This is the only user.  I believe the problem is solved.  Her computer auto updates and IE10 was installed.  She did not know this.  After adding the server address to trusted sites and removing a Norton and Google toolbar, the error went away and she was able to use CRM again.

    Thanks for all the help.

    John

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