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Posted on by Krishna Reddy Yeruv...

Using Marketing Social Posts, I could able to create Posts, but the comments and users likes info are not getting appeared in the D365 marketing.

Can we able to view the user comments and respond to the comments for the Post in the D365 Marketing. if not is it planned in the roadmap?

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cloflyMao 25,210 on at

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Hi Krishna,

Thanks for your feedback!

Actually the feature that we can view social post analytics(post interactions) is just implemented in 2020 wave 2 release, if you have any further feature request such as viewing comments from users, please go to Social Posts category of Dynamics Ideas forum to submit your idea:

https://experience.dynamics.com/ideas/categories/list/?category=492560ec-855c-e911-a95f-000d3a4f3883&forum=dfa5b83d-9e4c-e811-a956-000d3a1bef07

Regards,

Clofly

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Hey Clofy,

I was wondering if you perhaps have a screenshot of the insights? I tried it with a twitter account (release wave 2) and it says that insights are not supported for Twitter. Do you know what specific insights are supported for Linkedin/Facebook? The documentation has no example and I'm not able to test it myself currently. This might perhaps make our PowerBI dashboarding easier, because we don't have to seperately connect to these social accounts.

I know this is now not the case, but it would be nice if in the future Linkedin Social Posting can be integrated with contact data. (So that we can also see on the timeline if a contact has interacted with one of our Linkedin posts and score on this). Also Instagram is still missing. I think there are now mulitple idea topics already for these things, but still. ;)

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cloflyMao 25,210 on at

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Hi Niels,

I tested with Twitter, and Insights tab also showed same message as yours.

For LinkedIn, Insights are supported to posts on a company page.

In addition, here is Insights screenshot of Facebook.

Therefore, in conclusion, Facebook and LinkedIn company page are supported with Insights.

You could share links to your ideas and I will vote on them. :)

Regards,

Clofly

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90 Degrees Asia 5 on at

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