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MscrmControls.RichTextControl.RichTextControl is deprecated

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Posted on by DimaN

Hello,

I have tried to add the control "RichTextControl" to a multiline text field.
However, I get this message in the text field where I include the RichTextControl. :

This control (MscrmControls.RichTextControl.RichTextControl) is deprecated use MsdynmktControls.RichTextControl.RichTextControl instead.

Does anyone have any idea how to fix that or the control change can be done?

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Lucas H 283 on at

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Hey Dima!

How are you trying to add this control? Via the classic editor or the new one?

Can you give more information about the field you're trying to add the control to, as well as the form?

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DimaN 55 on at

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Hello,

thanks for the reply!

In fact, it is the classic form.

About the field:

It is the classic description field.

Data type: Multiple text lines

Maximum length: 2000

IME mode: auto

No business rules applied to it.

Here's how I tried to add the rich text control:

Using "Customize System" to "Entities" opened my desired form in "Forms".

Double clicked to open the field (description) which should contain the rich text control.

Selected the "Controls" option in the tab and then finally added the "RichTextControl" under "Add Controls".

Finally I selected "Internet", "Phone" and "Tablet" in the "RichTextControl" line.

I have added a few screenshots as attachments.

Greetings
/DN

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Lucas H 283 on at

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Interesting. I have a rich text editor control as well on some forms but mine is called "Rich Text Editor Control". Is there another control with "Rich Text Editor" in the name? What version of Dynamics are you using?

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Bipin D365 28,985 Moderator on at

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Hi,

You should use Rich Text Editor Control instead of RichTextControl. Please see below screenshot from my enviornment.

Please mark my answer verified if this is helpful!

Regards,

Bipin Kumar

Follow my Blog: xrmdynamicscrm.wordpress.com/

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DimaN 55 on at

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Hallo,

I am using DynamicsCRM online (Serverversion: 9.2.21104.00142 and Clientversion: 1.4.3510-2110.4).

Version : Wave2 2020.

No, there is only one option to select.

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Lucas H 283 on at

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That is very strange. I'm not really sure why you're seeing a deprecated control and not the current one.

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