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Microsoft Dynamics CRM (Archived)

Appointments, Tasks are assigned to team instead of person creating them

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Hi,

When we try to create a new activity or update an Appointments or Tasks, its getting assigned to the team as employee responsible instead of the person. It is happening in some cases, for other instances its working fine.

assigned-to-team.png

Thanks

Najm

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  • Suggested answer
    a33ik Profile Picture
    a33ik 84,325 Most Valuable Professional on at
    RE: Appointments, Tasks are assigned to team instead of person creating them

    Hello Najm,

    I believe magic do not exist. You have something that does that assignment - it could be JavaScript/Plugin/Workflow - you will have to analyze your customizations to figure out what changes owner.

    Good luck.

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