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Dynamics 365 Community / Forums / Microsoft Dynamics CRM (Archived) / D365 Online portal - v...
Microsoft Dynamics CRM (Archived)

D365 Online portal - view selection not working for entity lists

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Posted on by TopBadger 97

Hi All,

I'm trying to change the view used by an entity list in D365 and the views area of the form refuses to load:

D365-Portal-Entity-List-View-Issue.png

The highlighted wheel just spins and spins... never allowing a view to be selected.

The issue is seen in Chrome, Edge and IE11, so i don't believe it's a browser issue.

How do i change the view? Help appreciated!

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  • Verified answer
    oliver.rodrigues Profile Picture
    oliver.rodrigues 4,052 on at

    I once had the same issue, it turned out to be a "turbo forms" issue

    can you try navigating to Settings --> Administration --> System Settings

    in the general tab, there is an option "Use legacy form rendering".. change this value and save it to test

  • TopBadger Profile Picture
    TopBadger 97 on at

    My initial settings were 'Use legacy forms' = yes... setting this to 'no' and clearing my browser cache fixed the issue.

    Many thanks, Oliver!

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