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Microsoft Dynamics CRM (Archived)

D365 Online portal - view selection not working for entity lists

Posted on by 95

Hi All,

I'm trying to change the view used by an entity list in D365 and the views area of the form refuses to load:

D365-Portal-Entity-List-View-Issue.png

The highlighted wheel just spins and spins... never allowing a view to be selected.

The issue is seen in Chrome, Edge and IE11, so i don't believe it's a browser issue.

How do i change the view? Help appreciated!

*This post is locked for comments

  • TopBadger Profile Picture
    TopBadger 95 on at
    RE: D365 Online portal - view selection not working for entity lists

    My initial settings were 'Use legacy forms' = yes... setting this to 'no' and clearing my browser cache fixed the issue.

    Many thanks, Oliver!

  • Verified answer
    oliver.rodrigues Profile Picture
    oliver.rodrigues 4,052 on at
    RE: D365 Online portal - view selection not working for entity lists

    I once had the same issue, it turned out to be a "turbo forms" issue

    can you try navigating to Settings --> Administration --> System Settings

    in the general tab, there is an option "Use legacy form rendering".. change this value and save it to test

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