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ReportHello every one in my e-commerce site builder i'm uploaded image like Microsoft topi but the image didn't appear in the website
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Hello every one in my e-commerce site builder i'm uploaded image like Microsoft topi but the image didn't appear in the website
Could be one of 2 problems, the file name is not correct or when you uploaded the image you did not set the category to "Product". The second one should be an easy fix, just re-upload and then ensure you also publish the image or it won't show up.
For the file name, the case must match, the best way to debug is to use F12 in a browser like Edge or Chrome and load the PDP page and look at the "Network" section in the F12 debugger tool as shown below...
Note the file name is url encoded, so you can decode, so in above example the URL requested is :
when decoded (search web for online decoder) it becomes:
images-us-prod.cms.commerce.dynamics.com/.../search ^ ^ 10 ^ Black ^ Wide_000_001.png
So the file name should exactly match (including case): "92078 ^ ^ 10 ^ Black ^ Wide_000_001.png"
Hope that helps,
Sam
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