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Finance | Project Operations, Human Resources, ...
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Vendor invoice workflow error when auto submitted via Vendor Invoice Automation

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Posted on by 8
Hi!
 
I am using Invoice Capture with Vendor Invoice Automation.  The invoice is linked to multiple purchase orders.  I have the invoice transferred from Invoice Capture to the Pending vendor invoice form and the invoice is successfully auto submitted to workflow (as expected).  F&O is generating the below error message.
 
Stopped (error): X++ Exception: User {00000000-0000-0000-0000-000000000000} not found.
at SysWorkflowDocument-assert
SysWorkflowDocument-assertPermission
SysWorkflowWorkItem-create
SysWorkflowWorkItem-createWorkItems
SysWorkflow-save
SysWorkflowQueue-resume
 
In the workflow, I have the assignment going to a user group.  I've ensured all users within the User group have the appropriate permissions and are linked to a Worker.
 
The workflow and the Vendor Invoice Automation configuration works because I can manually create the pending vendor invoice, link it to multiple PO's, and submit the invoice to workflow.  In this manual scenario, the workflow does not generate this error and routes the work item to the expected user for approval.
 
Am I missing something?
 
Thanks!
 
Van
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  • Verified answer
    Damodar Naidu Profile Picture
    10 on at
    Vendor invoice workflow error when auto submitted via Vendor Invoice Automation
    Hi Van La,
     
    Please mark if this is resolved your issue.
     
    Go to system admin > Users > Filter with the users added in the user group.
    Check weather all the users are enabled or not in the system.
    or 
    Check the user id is available or not with enable state in D365, which is using for submission of Invoice workflow.
     
    Regards,
    Damodar Naidu.

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