News and Announcements icon

Dynamics 365 CommunityForums Dynamics 365 general forum While trying to connec...

Dynamics 365 general forum

Suggested answer

While trying to connect to CRM from outlook addin getting error

(0) Share

Report

Report

Posted on by EmployeeOcta

Hello All Experts,

I am not sure there is one issue coming which says below.

Error Details: MSIS5000: Authentication of the device certificate failed.

I am not sure from where this error can be resolved.

Any Help will be appreciable.

Categories:

Integration with Other Products

All responses Img

All responses (2)

Answers Img

Answers (0)

EmployeeOcta on at

Like (1)

Report

RE: While trying to connect to CRM from outlook addin getting error

Hello Wahaj,

Basically this is happening with a single user only.

i will try to look into the url you provided.
Suggested answer

Wahaj Rashid 11,319 on at

Like (1)

Report

RE: While trying to connect to CRM from outlook addin getting error

Hi,

Thank you for your query.

This seems to be related with ADFS configuration.

Is this happening with all users?

Try following steps with on the client machine:

https://tech-notes.pro/adfs-authentication-of-the-device-certificate-failed/

Here is a similar thread:

https://social.msdn.microsoft.com/Forums/vstudio/en-US/b3166b3d-e229-4d45-aa29-168f1e44c5cd/adfs-30-and-workplace-join-issue?forum=Geneva

Helpful resources

Quick Links

Leaderboard

#1

André Arnaud de Cal... 290,532 Super User 2024 Season 2

#2

Martin Dráb 228,501 Most Valuable Professional

#3

nmaenpaa 101,148

Leaderboard

Featured topics

Product updates

Dynamics 365 release plans