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Microsoft Dynamics CRM (Archived)

Unable to connect to Server in Windows 10

Posted on by Microsoft Employee

Getting the error message below when attempting to configure CRM client on Windows 10 for a couple of our employees. Configuration worked on a test Windows 10 computer and web portal login works. Time on computer is correct, web browsing works, VPN connection and access works. 

Cannot connect to Microsoft Dynamics CRM server because we cannot authenticate your credentials. Check your connection or contact your administrator for more help.

Cannot connect to Microsoft Dynamics CRM server because we cannot authenticate your credentials. Check your connection or contact your administrator for more help.

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  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Unable to connect to Server in Windows 10

    Dynamics 11 and Outlook 2013

  • Michel van den Brink Profile Picture
    Michel van den Brink 4,697 on at
    RE: Unable to connect to Server in Windows 10

    Hello,

    Which version of the Dynamics 365 for Outlook Client are you using? And which version of Outlook are you using?

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