Dynamics Community Forum Thread Details

The Sandbox Host service has encountered an unexpected error and has stopped

Hi,

After a re-start of a number of servers, we are now having an issue whereby the CRM Sandbox Processing Service will not start.

Within the event viewer, we receive the following three events as per below.

Has anyone come across this or have any ideas on how to fix?

Thanks.

1st Error:

Faulting application name: MICROS~1.EXE, version: 5.0.9690.2839, time stamp: 0x507c9241
Faulting module name: KERNELBASE.dll, version: 6.1.7601.18229, time stamp: 0x51fb1677
Exception code: 0xe0434352
Fault offset: 0x000000000000940d
Faulting process id: 0x18d0

2nd Error:

Application: MICROS~1.EXE
Framework Version: v4.0.30319
Description: The process was terminated due to an unhandled exception.
Exception Info: System.Collections.Generic.KeyNotFoundException
Stack:
at Microsoft.Crm.Sandbox.SandboxWorkerManager.BackgroundThread(System.Object)
at System.Threading.ExecutionContext.runTryCode(System.Object)
at System.Runtime.CompilerServices.RuntimeHelpers.ExecuteCodeWithGuaranteedCleanup(TryCode, CleanupCode, System.Object)

3rd Error:

The Sandbox Host service has encountered an unexpected error and has stopped.
Source: MICROS~1.EXE (6352)
Error: System.Collections.Generic.KeyNotFoundException: The given key was not present in the dictionary.
at Microsoft.Crm.Sandbox.SandboxPerformanceCounter.SetCounter[TCounter](TCounter counter, Int64 counterValue)
at Microsoft.Crm.Sandbox.SandboxCounter.PublishCounters(SandboxHostConfiguration hostConfiguration)

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