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Dynamics 365 Community / Forums / Microsoft Dynamics GP (Archived) / Cannot Access Business...
Microsoft Dynamics GP (Archived)

Cannot Access Business Portal

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Posted on by Brad Burian 620

Alright guys im losing my mind. I am trying to play around with Business portal so I can potentially implement it in my company. I installed the following in this order:

  • Server 2008 Standard
  • SQL 2008
  • GP2010
  • Web Services for GP2010
  • Sharepoint Foundation 2010
  • Business Portal 5.1

I created a test site in sharepoint and I see the links for Business Portal and GP Reports. However, when I click on Business Portal I get "an unexpected error has occured". Im logging into sharepoint with our domain admin login.

I checked the Dynamics Web Services Exception Console and see the following error:

"Access to the operation has been denied" under the exception detail it lists the source as Microsoft.dynamics.common and the type is System.Security.SecurityException and then a bunch of stack trace info.

Im almost positive this is a permissions issue, but have no idea where to begin.

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I have the same question (0)
  • Rob Bernhardt Profile Picture
    Rob Bernhardt Microsoft Employee on at

    Brad,

    Thanks for using the newsgroups.  Here are a few things to check.

    -  Is your domain admin also the user that installed and has access to the various products you mention?  You will want to log into BP initially with the same user that installed.  

    -  Does your IIS app pool user have access to the web services?  Specifically, I believe this user needs to be assied to the BDC Administrator role.

    -  Have you checked your event viewer for other error messages?  

    Thanks

    Rob

  • Brad Burian Profile Picture
    Brad Burian 620 on at

    &0456.2.jpg"Business Portal" link in my sharepoint site.

    When I click "View Exception Detail" The following screen is what I get:

    I feel like this is going to be something easy to fix and I am just overlooking it.

  • Rob Bernhardt Profile Picture
    Rob Bernhardt Microsoft Employee on at

    Brad,

    What user is your  BP app pool set up to use?  The above images lead me to believe it may be network service.

    Thanks

    Rob

  • Community Member Profile Picture
    Community Member on at

    Has the BP installed using login with domain admin rights?  Web services is working fine. Can you confirm that..

  • Ken Fuentes Profile Picture
    Ken Fuentes 115 on at

    Hi All,

    I seem to be having the same issue as Brad's, but mine is that i cannot give other users access to BP. I am using the same account (with Domain Admin Rights) i used to install BP on the same Platform as Brad's (Only difference is that we are on Server 2008 R2) to give other users access, but no luck. I have made the users member of the "BP Administrator" Group just to test, but still, the users are being denied access as per below :

    Error

    An unexpected error has occurred.

    Troubleshoot issues with Microsoft SharePoint Foundation.

    Correlation ID: 78156711-bbb3-4aac-a669-3e8536453262

    Date and Time: 1/5/2012 1:48:52 PM

    I have also made said users Administrator of the Sharepoint Site just to see if they could get into BP, still no luck.

    Can anybody provide some help on the matter?

    Thanks in Advance

  • Rob Bernhardt Profile Picture
    Rob Bernhardt Microsoft Employee on at

    Ken,

    Assigning your users to SharePoint groups gives them access to the pages, but they also need access to the data, which is set up differently.  If you haven't already done so, go to Site Actions > Site Settings > Users (under Administration?).  This is where you give your users access to the data.

    Thanks

    Rob

  • Suggested answer
    Ken Fuentes Profile Picture
    Ken Fuentes 115 on at

    Hi Rob,

    Thank you for getting back to me on this one.

    I have already done this as well, even before I did this posting.

    I have found something on the “BusinessPortalAdminGuide51”, Chapter 11, page 61, Managing Web Service Users (as well as on “WSInstallAdminGuide”, Chapter 6, page 39, Web Services Security) which I seemed to have overlooked, and refers to setting up Web Services Permissions. I have now set this up, and is just waiting for the 20 mins waiting period for the changes to take effect.

    Brad, it would be good if you have a look at these PDF Files as well, the answer to your issue may well depend on them.

    Cheers,

    Ken Fuentes

  • Ken Fuentes Profile Picture
    Ken Fuentes 115 on at

    Hi Rob,

    Giving the user access from the Web Services thru the Dynamics Security Console as SuperUsers did not solve my issue.

    I even went as far as giving the user access to every BP User Group and still no luck.

    I am back to square one.

    Any assistance would be highly appreciated.

    Regards,

    Ken

  • Rob Bernhardt Profile Picture
    Rob Bernhardt Microsoft Employee on at

    Ken,

    We need some more debugging information!  Try the following:  go into your web.config for your BP SharePoint site (something like the following:  <drive>\inetpub\wwwroot\wss\VirtualDirectories\XX where XX = port).  Find the customErrors tag and set it to false.  Find CallStack and set it to true.  After doing that, try again with your users and see what you get.

    Thanks

    Rob

  • Ken Fuentes Profile Picture
    Ken Fuentes 115 on at

    Hi Rob,

    Done as per your instruction, found the Web Config file and edited customErrors = Off and CallStack = True, and got the user to try, and this is the error message:

    Server Error in '/' Application.

    --------------------------------------------------------------------------------

    Invalid user.

    Description: An unhandled exception occurred during the execution of the current web request. Please review the stack trace for more information about the error and where it originated in the code.

    Exception Details: Microsoft.BusinessFramework.Security.AuthenticationException: Invalid user.

    Source Error:

    An unhandled exception was generated during the execution of the current web request. Information regarding the origin and location of the exception can be identified using the exception stack trace below.  

    Stack Trace:

    [AuthenticationException: Invalid user.]

      Microsoft.BusinessFramework.UserManager.VerifyUser() +1436

      Microsoft.BusinessFramework.EnterpriseSession.Initialize(String enterpriseUrl) +1642

      Microsoft.BusinessFramework.Security.EnterpriseInitializationModule.OnAcquireRequestState(Object sender, EventArgs e) +91

      System.Web.SyncEventExecutionStep.System.Web.HttpApplication.IExecutionStep.Execute() +80

      System.Web.HttpApplication.ExecuteStep(IExecutionStep step, Boolean& completedSynchronously) +171

    Where do yo think should i go from here?

    Really appreciate your help on this mate.

    Cheers,

    Ken

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