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Dynamics 365 Community / Forums / Small and medium business | Business Central, N... / A warning message on p...
Small and medium business | Business Central, N...
Answered

A warning message on posting Cash Receipt Journal

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Posted on by Alexandra Horbatenko 401 User Group Leader

Hi everyone,

I am getting the following warning notification when trying to post Cash Receipt Journal.

pastedimage1663735742025v1.png

Could you give some details about why it is happening? Is it possible to stop these notifications? The client works with a massive of Cash Receipt Journals on a daily basis and has to click on this notification numerous times before Cash Receipt Journals can be posted in the system.

Thank you for any insights,

Alex

Categories:
Dynamics 365 Business Central
Dynamics 365 Business Central
  • Suggested answer
    Nitin Verma Profile Picture
    Nitin Verma 21,812 Moderator on at

    Hi,

    Yes because you are trying to Post the Payment of customer without applying the Invoice entries into that.

    pastedimage1663736204364v1.png

    Check the link

    learn.microsoft.com/.../receivables-how-apply-sales-transactions-manually

  • Alexandra Horbatenko Profile Picture
    Alexandra Horbatenko 401 User Group Leader on at

    I understand that, but in one of the recent examples, there were only two entries without application to the document, but the notification popped up more than ten times. Hence, it looks like the notification is triggered by some other criteria. Any other suggestions, please?

  • Suggested answer
    Nitin Verma Profile Picture
    Nitin Verma 21,812 Moderator on at

    Ok,

    Please go to the Page Inspection and share the screen shot

    pastedimage1663736762834v1.png

  • Alexandra Horbatenko Profile Picture
    Alexandra Horbatenko 401 User Group Leader on at

    Sure, are you after any particular table field, please?

    pastedimage1663737492645v1.png

  • Suggested answer
    Nitin Verma Profile Picture
    Nitin Verma 21,812 Moderator on at

    I just want to understand if there is any customization made

    Thanks.

  • Suggested answer
    Nitin Verma Profile Picture
    Nitin Verma 21,812 Moderator on at

    Also check if you have selected the Document Type field not leave it blank.

  • Suggested answer
    Nitin Verma Profile Picture
    Nitin Verma 21,812 Moderator on at

    There is a setting in the Local functionalities tab of the General Ledger setup screen. The field is called ‘Adjustment Mandatory’ . Untick this field and you will no longer get the error message. However, as this is part of the localisation for a specific country, the field name and where is it is setup may differ.

  • Alexandra Horbatenko Profile Picture
    Alexandra Horbatenko 401 User Group Leader on at

    Yes, there is a banking add-on solution for AU area. Do you reckon that this notification is caused by the add on?

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