A warning message on posting Cash Receipt Journal

(0) Share

Report

Posted on by Alexandra Horbatenko

401 User Group Leader

Hi everyone,

I am getting the following warning notification when trying to post Cash Receipt Journal.

Could you give some details about why it is happening? Is it possible to stop these notifications? The client works with a massive of Cash Receipt Journals on a daily basis and has to click on this notification numerous times before Cash Receipt Journals can be posted in the system.

Thank you for any insights,

Alex

Categories:

Dynamics 365 Business Central

I have the same question (0)

All responses (8)

Answers (0)

Suggested answer

Nitin Verma 21,698 Moderator on at

Like (0)

Report

Hi,

Yes because you are trying to Post the Payment of customer without applying the Invoice entries into that.

Check the link

learn.microsoft.com/.../receivables-how-apply-sales-transactions-manually

Was this reply helpful? Yes No
Alexandra Horbatenko 401 User Group Leader on at

Like (0)

Report

I understand that, but in one of the recent examples, there were only two entries without application to the document, but the notification popped up more than ten times. Hence, it looks like the notification is triggered by some other criteria. Any other suggestions, please?

Was this reply helpful? Yes No
Suggested answer

Nitin Verma 21,698 Moderator on at

Like (0)

Report

Ok,

Please go to the Page Inspection and share the screen shot

Was this reply helpful? Yes No
Alexandra Horbatenko 401 User Group Leader on at

Like (0)

Report

Sure, are you after any particular table field, please?

Was this reply helpful? Yes No
Suggested answer

Nitin Verma 21,698 Moderator on at

Like (0)

Report

I just want to understand if there is any customization made

Thanks.

Was this reply helpful? Yes No
Suggested answer

Nitin Verma 21,698 Moderator on at

Like (0)

Report

Also check if you have selected the Document Type field not leave it blank.

Was this reply helpful? Yes No
Suggested answer

Nitin Verma 21,698 Moderator on at

Like (0)

Report

There is a setting in the Local functionalities tab of the General Ledger setup screen. The field is called ‘Adjustment Mandatory’ . Untick this field and you will no longer get the error message. However, as this is part of the localisation for a specific country, the field name and where is it is setup may differ.

Was this reply helpful? Yes No
Alexandra Horbatenko 401 User Group Leader on at

Like (0)

Report

Yes, there is a banking add-on solution for AU area. Do you reckon that this notification is caused by the add on?

Was this reply helpful? Yes No