Retail payment with 2 or more credit cards

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Posted on by Hanna85

260

We have the case that some customers pay with 2 credit cards in the store (POS). For our automatic reconciliation we want to configure our payment methods to bank accounts not ledgers.

So now when an order is paid by multiple credit cards, when posting the financial statement, we get the error:

/There can only be one bank account transaction per voucher. Update has been canceled because of an error./

Anyone has an idea how to this, without turning on the /one Voucher/ (which will be disabled in future by MS anyway)?

Help is much appreciated.

Thanks

Regards,

Hanna

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Kevin Xia Microsoft Employee on at

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Hi,

Depending on the problem you described, it seems that in the POS system, you can choose to split the order into multiple payment suborders, one for each credit card. In this way, each suborder will have its own bank account transaction, facilitating financial statement posting and reconciliation.

Best regards,

Kevin
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Hanna85 260 on at

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Hi Kevin

Me again, with a very late answer. Maybe I didn't make myself clear in my initial question. The issue isn't POS but actually the posting in Dynamics. Unfortunatley the setup was that the payment methods were set up as credit card to post on a ledger not the bank account. So a journal can't post ledger versus to payments.

To solve this a development was done