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Retail payment with 2 or more credit cards

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Posted on by 165
Hi
 
We have the case that some customers pay with 2 credit cards in the store (POS). For our automatic reconciliation we want to configure our payment methods to bank accounts not ledgers.
 
So now when an order is paid by multiple credit cards, when posting the financial statement, we get the error:
 
/There can only be one bank account transaction per voucher. Update has been canceled because of an error./
 
Anyone has an idea how to this, without turning on the /one Voucher/ (which will be disabled in future by MS anyway)?
 
Help is much appreciated. 
 
Thanks
 
Regards,
 
Hanna
  • Suggested answer
    Kevin Xia Profile Picture
    Kevin Xia Microsoft Employee on at
    Retail payment with 2 or more credit cards
    Hi,
    Depending on the problem you described, it seems that in the POS system, you can choose to split the order into multiple payment suborders, one for each credit card. In this way, each suborder will have its own bank account transaction, facilitating financial statement posting and reconciliation.
    Best regards,
    Kevin

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