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I entered and posted an invoice as a cash payment for a couple invoices that were previously paid by wire transfer. I changed only the document number and GL description. The same day, I paid a batch of invoices by check. During check register review, it was noted that two check numbers were skipped from the prior check batch. Has anyone had this happen from a cash payment? The check numbers are not voided and are open to be used. I just don't understand why the numbers would jump on a cash payment and would like to know if this is something to watch in the future with cash payments.
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Question - are you the only person writing checks in the system?
Question - are there other batches that you have created with payments in them that have not been processed completely?
Reason for the questions is that both of these cases can hold the check number in limbo while the batch is not posted or completed.
As example - I have a batch of invoices that I do a quick check for 3 of the invoices - do not print them and do not post them. The system will hold those numbers back from use in the next check run.
Then I do a regular build a batch and process payments. The check register in this case would be missing the three invoices that were not printed or posted.
Hope this helps or gets you looking in the right direction.
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