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Customer experience | Sales, Customer Insights,...
Suggested Answer

Error loading woodford solution – CRM metadata failed to refresh

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Posted on by 1,738

Hi Experts,

I am facing this issues in Resco Mobile CRM Woodford. Error Loading woodford solution. It popup below screenshort error.(version 11.2.2.0 Woodford Version)

pastedimage1572849052360v1.png

Thanks in Advance

I have the same question (0)
  • Suggested answer
    Thomas David Dayman Profile Picture
    11,323 on at

    Someone made a blog for this issue already - pragmaticdevs.wordpress.com/.../

    The standalone woodford application or Woodford HTML5 work a lot better

  • Suggested answer
    ajyendra Profile Picture
    1,738 on at

    thanks for the response Thomas ,

    We are still using older version of Woodford. I already gone through that Blog not helpful for me .

    I already contact with Resco Mobile CRM

    "The issue is, that MSFT introduced new “File” type in Dynamics 365. Silverlight version failed because of this, HTML version only displayed incorrect type of attribute."

    To Resolved This issue We have to update our Woodford Solution.

  • Tuyo Profile Picture
    40 on at

    Hi Ajyendra,

    I am facing exactly the same issue. Did your issue get fixed after the update ? And did you face any issues after you updated ? I mean are all your previous mobile customizations in the mobile projects working fine ?  

    Thanks

  • Suggested answer
    ajyendra Profile Picture
    1,738 on at

    Hi Tuyo ,

    No Problem you can update Otherwise it would work it constantly popup that error message.

    I forwarded their response (Resco Mobile CRM Team) that:

    "This File type is currently only on one attribute “BlobFile” on entity “Knowledge Article Image” (msdyn_knowledgearticleimage.msdyn_blobfile)

    Please update the Woodford solution by importing the Woodford solution directly to CRM server's Settings>Solutions section.

    For more information, please follow these sections in Woodford guide

    www.resco.net/.../

    Update it.Best of luck.

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