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Small and medium business | Business Central, N...
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Issue with AppSource app instalation

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Posted on by 3
Hello community,
I'm encountering some difficulties with my Business Central app, particularly with the Free trial offering and installation process. I developed an app for AppSource with RSP range, and during the offer creation in Partner Center, I selected the Free trial option. However, when attempting to install the app using my personal account for testing purposes, I'm encountering an error stating that it's not supported in my country, despite specifying my country as a supported region in the offer settings.
Additionally, I attempted to install the app manually after changing the app ID in my app.json file. However, this resulted in another set of errors during installation:
```
/Package validation failed due to the following error(s): src/Codeunit/MyCU.Codeunit.al (1,19) - Error PTE0001: Codeunit 'MyCU' has an ID of [xxxxxxxx]. It must be within the range '[50000..99999]'./
```
Steps Taken:
1. Checked the supported country settings in the offer creation, ensuring my country is included.
2. Followed troubleshooting steps mentioned in https://yzhums.com/30112/, but the issue persists.
3. Attempted to manually install the app after modifying the app ID, leading to the second error mentioned above.
 
Questions:
1. How can I resolve the error regarding the unsupported country during the Free trial installation, even though the country is specified as supported?
2. What steps can I take to address the codeunit ID range error encountered during manual installation?
 
Any insights or guidance on resolving these issues would be greatly appreciated.
Thank you in advance for your assistance.
 
I have the same question (0)
  • Gerardo Rentería García Profile Picture
    25,547 Most Valuable Professional on at
    Hi
    I advise you that you can also place your query in the appsource section of the yammer. Here the link.
    Best regards
    Gerardo
  • Suggested answer
    Mohana Yadav Profile Picture
    61,184 Super User 2026 Season 1 on at
    1.What localization did you select while creating the business central environment?
    2. You have to install directly from VSCode
  • JT-27031118-0 Profile Picture
    on at
    Hi, did you find a solution to this issue? I am seeing the exact same : Preview offer wont deploy to sandbox, it claims "Not available in your country" even though the offer is for all markets. 
  • Suggested answer
    Sohail Ahmed Profile Picture
    11,165 Super User 2026 Season 1 on at
    Raise a support request via Partner Center support 
     
     
     
    Mark below checkbox to make this answer Verified if it helps you.

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