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Microsoft Dynamics GP (Archived)

Reconcile Utility did not fix GL summary and GL detail being off Dynamics GP2013 R2

Posted on by 35

This is the second month we have encountered this issue between the GL Summary and GL Detail not matching. The GL Detail is correct. The first time it happened, we ran the Reconcile Utility and it fixed our issue, but this month it did not. We even ran Checklinks for the Financial Account Transaction History and our problem is still there. What else could we do?

Best regards,

Dinora

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  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Reconcile Utility did not fix GL summary and GL detail being off Dynamics GP2013 R2
    Display Name Technical Name Physical Name
    Account Current Summary Master GL_Account_SUM_MSTR GL10110
    Account Summary History GL_Account_SUM_HIST GL10111

    These are the correct file names - Leslie wrote "GL10100" above in error.

  • ddoss Profile Picture
    ddoss 35 on at
    RE: Reconcile Utility did not fix GL summary and GL detail being off Dynamics GP2013 R2

    Leslie, you are awesome. Thanks. It worked!!!!

  • ddoss Profile Picture
    ddoss 35 on at
    RE: Reconcile Utility did not fix GL summary and GL detail being off Dynamics GP2013 R2

    Tim, it did work:-).

  • Verified answer
    L Vail Profile Picture
    L Vail 65,271 on at
    RE: Reconcile Utility did not fix GL summary and GL detail being off Dynamics GP2013 R2

    Hi ddoss,

    Yes, that is exactly what I mean. Depending on whether you're dealing with Open or History there are two tables:

    GL10100: Open year summary master

    GL10111: Historical year summary master

    Be sure to backup your databases before you embark on this adventure.

    Kind regards,

    Leslie

  • Verified answer
    Tim W Profile Picture
    Tim W 2,925 on at
    RE: Reconcile Utility did not fix GL summary and GL detail being off Dynamics GP2013 R2

    Just wanted to second what Leslie is telling you.  I've had the same issue prior where I ran the reconcile but summary did not update.  I did delete the summary table gl10110 then re-ran and issue was solved.  Seems intermittent to me, I'd be interested to hear if/how you get this resolved.  gl10111 if you have a history reconcile issue.

  • ddoss Profile Picture
    ddoss 35 on at
    RE: Reconcile Utility did not fix GL summary and GL detail being off Dynamics GP2013 R2

    Babu,

    The problem is the GL Detail does not match the GL Summary. The GL Detail is correct. The smartlist I ran has the GL detail correctly shown, but it is the GP Summary for some of our GL accounts the summary balance does not match the GL detail.

  • Suggested answer
    RE: Reconcile Utility did not fix GL summary and GL detail being off Dynamics GP2013 R2

    Hi,

    So your smartlist value is not  correct if that is the  case have you tried to run accounts transactions SL just for one account.  If that also didn't works please go to smartlist builder and check whether you  can see accounts transactions smartlist with star * symbol on it that means some one press modify GP default SL and saved it.  You need to delete the same.  Please take a backup of company and dynamics database before doing this.  If you have a text environment please try it there.

  • ddoss Profile Picture
    ddoss 35 on at
    RE: Reconcile Utility did not fix GL summary and GL detail being off Dynamics GP2013 R2

    Hi, Babu,

    Yes, I am. Any ideas what to do?

    Kind regards,

    Dinora

  • RE: Reconcile Utility did not fix GL summary and GL detail being off Dynamics GP2013 R2

    Hi

    Are you comparing accounts transactions smart list to financial summary and details window

  • ddoss Profile Picture
    ddoss 35 on at
    RE: Reconcile Utility did not fix GL summary and GL detail being off Dynamics GP2013 R2

    Leslie, regarding your suggestion to delete summary tables, do you mean from GL10110?

    Best of the best for you,

    Dinora

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