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Hi,
Where is the AVG days in the customer payment summary inquiry comes from?
I have a scenario where this field for a customer is showing empty
Thank you,
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When I looked at the table RM00103 which it contains value 0 for in the ADTP fields
There is a recent invoice and payment applied for that invoice
still not sure why it shows 0 for that particular customer?
Any help would be greatly appreciated
Have you ever closed the Receivables module? ADTP is calculated based on activity since the last close date.
Do you mean closing the period for AR module? If yes, the period is still open
thanks,
No, I mean closing the year. Sales>>Routines>>Year End Close.
No Sir, We are in the mid-year
Have you EVER closed it? You can tell by looking at the Last Closed Date in the Year End Close window. If not, that could be the reason you are seeing no ADTP in your system.
I forgot to mention this happen only with one customer, all others looks fine
Hmmm, interesting. If that's the case, then try running the Reconcile utility in that customer.
That Reconcile utility was the first thing I tried earlier but did not make any change
Have you tried the checklink against receivables that might fix this.
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