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Microsoft Dynamics CRM (Archived)

Issue with multi-server (NLB) installation. Not working on second node.

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Hello Experts,

We are trying to install a brand new on-premises Dynamics 365 CRM V9 installation. We have two servers clustered for Application and  two servers configured as ALWAYS ON Database Cluster.

App Server 1: APPSRV01

App Server 2: APPSRV02

App Cluster Name: APPSRV

DB Server 1: SQLDB01

DB Server 2: SQLDB02

DB Cluster Name: SQLDB

 

We successfully installed Dynamics CRM v9 (Full Server Installation) on APPSRV01 pointing to the DBCluster "SQLDB" as "create new database" and the installation completed successfully. We are able to access CRM using the URL http://APPSRV01

Then we went on installing the second server (Full Server Installation) on APPSRV02 pointing to the DBCluster "SQLDB" as "connect existing". We were following the instructions we found on the link below (though it was referring to CRM 2011)

https://us.hitachi-solutions.com/blog/network-load-balancing-microsoft-dynamics-crm-2011/

During the installation there was an error "Write Lock Failed, Abort / Retry". We shutdown the APPSRV01 and pressed Retry, the installation completed. But when we tried to access CRM via URL http://APPSRV02 we are getting the "Internal Server Error - HTTP Error 500.19". Please refer following image:

TABErr.png

Any help will be appreciated.

The main question is are we right following the above instructions to install CRM on two servers pointing to the same database? Can we achieve high availability with this setup? If yes, what have we done wrong that we are encountering this error.

The CRM on the first server is still working fine and we are able to access it using the first URL: http://APPSRV01

PS: When we tried accessing the cluster URL (http://APPSRV) we are getting error (Error 500: Internal Server Error)

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  • Suggested answer
    Charles Abi Khirs Profile Picture
    3,569 on at

    Hello,

    This is related to an IIS web application issue.

    Check this link for possible causes and solutions support.microsoft.com/.../http-error-500-19-error-when-you-open-an-iis-7-0-webpage

  • Community Member Profile Picture
    on at

    Thanks for the response. The link says malformed XML in Web.config but we tried using the Web.config from the first node but got the same result.

  • Charles Abi Khirs Profile Picture
    3,569 on at

    Did you  check the event viewer of the server for more details?

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