Skip to main content

Notifications

Announcements

No record found.

Microsoft Dynamics CRM (Archived)

Dynamics 365 - Rich Text Editor - Unable to render html content when downloaded as docx file (CKEditor)

Posted on by Microsoft Employee

Hi,

We have build custom app on top of Dynamics 365 CRM. We have a requirement to use a rich text editor (for bullet lines & font styling for now). So we have used custom plugin CKEditor (Link) as RTE for one of the form field. When we are trying to render the content on RTE we are successful in getting the styles. But when we saved the form content and used it in Document Template, we are viewing the content as plain HTML tags, unlike getting the styles rendered as if it is an HTML page (When downloaded and viewed using MS Word). 

We are expecting that MS Word should open the file as HTML and do not show the HTML tags, but styles. Is there a way we can achieve it. We have also tried using OpenXML to convert the content from HTML to docx while saving as well (Link). But was not successful. 

Any help is appreciated :)

*This post is locked for comments

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

December Spotlight Star - Muhammad Affan

Congratulations to a top community star!

Top 10 leaders for November!

Congratulations to our November super stars!

Tips for Writing Effective Suggested Answers

Best practices for providing successful forum answers ✍️

Leaderboard

#1
André Arnaud de Calavon Profile Picture

André Arnaud de Cal... 291,280 Super User 2024 Season 2

#2
Martin Dráb Profile Picture

Martin Dráb 230,214 Most Valuable Professional

#3
nmaenpaa Profile Picture

nmaenpaa 101,156

Leaderboard

Featured topics

Product updates

Dynamics 365 release plans