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Microsoft Dynamics RMS (Archived)

How and where do I set up a discount for an item so that when a customer buys a certain quantity they recieve a discount? Itried it and everytime I set it up and go back it goes back to no discount for this item.

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  • Adam Swedberg Profile Picture
    Adam Swedberg 65 on at
    Re: How and where do I set up a discount for an item so that when a customer buys a certain quantity they recieve a discount? Itried it and everytime I set it up and go back it goes back to no discount for this item.

    trent.b  you are the man that fixed it. The first hotfix link did not have the xp fix on it. This fixed it. Thank you.

  • Re: How and where do I set up a discount for an item so that when a customer buys a certain quantity they recieve a discount? Itried it and everytime I set it up and go back it goes back to no discount for this item.

    Hello Adam,

    Thank you for the update.

    Did you install this update?

    An application that uses the ADO interface may malfunction, or data loss may occur when the application connects to SQL Server in Windows Vista, in Windows XP, or in Windows Server 2008

    http://support.microsoft.com/kb/952287

    If not, please do.

    You may also want to consider updating to a current supported version of RMS. I found a closed bug from version 2.0.0115 that describes something similar to this issue. I was unable to reproduce the bug on my equipment with version 2.0.0160.

    Let us know if you have any other questions.

  • Adam Swedberg Profile Picture
    Adam Swedberg 65 on at
    Re: How and where do I set up a discount for an item so that when a customer buys a certain quantity they recieve a discount? Itried it and everytime I set it up and go back it goes back to no discount for this item.

    2.0.0105  running windows xp professional sp3  system 32

  • Re: How and where do I set up a discount for an item so that when a customer buys a certain quantity they recieve a discount? Itried it and everytime I set it up and go back it goes back to no discount for this item.

    Hello Adam,

    Thank you for the update.

    I was unable to reproduce the issue you are describing, nor could I find any docuemented cases of anyone else experiencing this issue.

    What version of RMS are you using?

    What version of Windows are you using?

    If you are using one of the following operating systems, please install the update below on each workstation:

    •Windows Vista Service Pack 1 (SP1)

    •Windows XP Service Pack 2 (SP2) with hotfix 940569

    •Windows XP Service Pack 3 (SP3)

    •Windows Server 2008

    An application that uses the ADO interface may malfunction, or data loss may occur when the application connects to SQL Server in Windows Vista, in Windows XP, or in Windows Server 2008

    http://support.microsoft.com/kb/952287

    Be sure to click "OK" after making changes to the item's discount table.

    Let us know if you have any other questions.

  • Adam Swedberg Profile Picture
    Adam Swedberg 65 on at
    Re: How and where do I set up a discount for an item so that when a customer buys a certain quantity they recieve a discount? Itried it and everytime I set it up and go back it goes back to no discount for this item.

    I set it up that way and when I close out of  the properties and go back the discount table is blank and it goes back to no discount for this item.

  • Re: How and where do I set up a discount for an item so that when a customer buys a certain quantity they recieve a discount? Itried it and everytime I set it up and go back it goes back to no discount for this item.

    Hello Adam,

    Thank you for your questions.

    I think you would want to Use a quantity discount pricing table and seelct Discount Odd Items:

    Use a quantity discount pricing table: Use this discount table to establish quantity discount prices for the item. The first column represents the quantity levels that must be purchased to get the applicable quantity discount prices indicated in the next four columns.

    Discount odd items: If selected, odd items will also be charged at the quantity discount price. Odd items are defined as items that do not fit exactly into a quantity level in the Quantity Discount Table. For example, assume the regular price of an item is $1.25. If a customer buys five (5) of this item, the quantity discount price is $1.00. However, if a customer purchased seven pieces, at what price should the 6th and 7th pieces be charged? If the Discount Odd Items box is not checked, these items will be priced at the regular price of $1.25 each. If this box is checked, the items will be priced at $1.00, the quantity discount price.

    1. Access the item's properties and click the Discounts tab.
    2. Select Use a quantity discount pricing table
    3. Enter your quantities in the first column, and the discounted price in the second.
    4. (Optional) Check Discount Odd Items

     

    Let us know if you have any other questions.

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