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Dynamics 365 Community / Forums / Microsoft Dynamics AX (Archived) / Starting Amounts not d...
Microsoft Dynamics AX (Archived)

Starting Amounts not declared in AX POS 2012 R2

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Posted on by Ahmed Hesham 2,227

Hi, 

when open new shift and declare the starting amount, the system should give me the message "do you want to write this amounts to database"

but I didn't get this message and when I try to close the shift the system gives me a message "Starting amounts have not been declared "

any idea about this issue 

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  • Suggested answer
    sumit0417 Profile Picture
    sumit0417 2,890 on at

    Hi Ahmed,

    When you declare start amount at POS, it does not pop up the message "do you want to write this amounts to database". This message is when you perform tender declaration.

  • Ahmed Hesham Profile Picture
    Ahmed Hesham 2,227 on at

    I'm not sure let me check on another environment but I think it is exist for start amounts as well, but the problem is I can't close the shift however I already declared the start amounts a lot of times and I'm receiving and error message when I close the shift "Start amounts have not been declared"

  • Suggested answer
    sumit0417 Profile Picture
    sumit0417 2,890 on at

    If you want to skip the declare start amount then you can uncheck the setup in the functionality profile.

  • Nirvana115 Profile Picture
    Nirvana115 4,921 on at

    Hi Ahmed,

    I'm agree with Sumit : When you declare start amount at POS, it does not pop up the message "do you want to write this amounts to database". This message is when you perform tender declaration.

    check that to button has the right Operations : Declare start amount

    Regards,

  • Community Member Profile Picture
    Community Member on at

    I am experiencing the same issue.  How did you resolve it?

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