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Microsoft Dynamics CRM (Archived)

Is it possible to send email to those who choose 'not interested' in campaign response?

Posted on by Microsoft Employee

I want to send another email to people that 'not interested' based on campaign response.

Is it possible to do that?

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  • Suggested answer
    Nithya Gopinath Profile Picture
    Nithya Gopinath 17,074 on at
    RE: Is it possible to send email to those who choose 'not interested' in campaign response?

    Hi,

    You can write a Workflow on creation of a campaign response record or when the field "Response Code" changes.

    If Response Code equals Not Interested, then Send Email.

    Please refer the screenshot below.

    7840.1.PNG

    Hope this helps you.

  • Suggested answer
    PS Profile Picture
    PS 23,577 on at
    RE: Is it possible to send email to those who choose 'not interested' in campaign response?

    You just have to mark such Accounts with 'allow emails' as yes under communication preference section of any record

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