I want to send another email to people that 'not interested' based on campaign response.
Is it possible to do that?
*This post is locked for comments
I want to send another email to people that 'not interested' based on campaign response.
Is it possible to do that?
*This post is locked for comments
Hi,
You can write a Workflow on creation of a campaign response record or when the field "Response Code" changes.
If Response Code equals Not Interested, then Send Email.
Please refer the screenshot below.
Hope this helps you.
You just have to mark such Accounts with 'allow emails' as yes under communication preference section of any record
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