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Hi there,
I asked this question before and got no answer about it, so I'm asking again.
How to stop the chat widget initiating with "An agent will be with you in a moment."
Kind regards,
Fernando
What do you want it to say instead or do you just want it blank to say nothing when you initiate chat waiting for the push or pick?
I agree that this should be customizable and I put a suggestion in the Ideas area for this.
Please vote for the idea here:
experience.dynamics.com/.../
Cheers
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