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Service | Customer Service, Contact Center, Fie...
Unanswered

How to stop the chat initiating with "An agent will be with you in a moment."

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Posted on by 157

Hi there,

I asked this question before and got no answer about it, so I'm asking again.

How to stop the chat widget initiating with "An agent will be with you in a moment."

Kind regards,


Fernando

I have the same question (0)
  • Moximox Profile Picture
    4 on at

    What do you want it to say instead or do you just want it blank to say nothing when you initiate chat waiting for the push or pick?

  • ShannonCRM Profile Picture
    502 on at

    I agree that this should be customizable and I put a suggestion in the Ideas area for this.

  • ffas Profile Picture
    157 on at

    Please vote for the idea here:

    experience.dynamics.com/.../

    Cheers

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