web
You’re offline. This is a read only version of the page.
close
Skip to main content

Notifications

Announcements

Community site session details

Community site session details

Session Id :
Service | Customer Service, Contact Center, Fie...
Unanswered

How to stop the chat initiating with "An agent will be with you in a moment."

(0) ShareShare
ReportReport
Posted on by 157

Hi there,

I asked this question before and got no answer about it, so I'm asking again.

How to stop the chat widget initiating with "An agent will be with you in a moment."

Kind regards,


Fernando

I have the same question (0)
  • Moximox Profile Picture
    4 on at

    What do you want it to say instead or do you just want it blank to say nothing when you initiate chat waiting for the push or pick?

  • ShannonCRM Profile Picture
    502 on at

    I agree that this should be customizable and I put a suggestion in the Ideas area for this.

  • ffas Profile Picture
    157 on at

    Please vote for the idea here:

    experience.dynamics.com/.../

    Cheers

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

News and Announcements

Season of Giving Solutions is Here!

Quick Links

Responsible AI policies

As AI tools become more common, we’re introducing a Responsible AI Use…

Neeraj Kumar – Community Spotlight

We are honored to recognize Neeraj Kumar as our Community Spotlight honoree for…

Leaderboard > Service | Customer Service, Contact Center, Field Service, Guides

#1
Tom_Gioielli Profile Picture

Tom_Gioielli 24 Super User 2025 Season 2

#2
TAHER Mehdi Profile Picture

TAHER Mehdi 14

#3
Fameeda Yaseen Profile Picture

Fameeda Yaseen 10

Last 30 days Overall leaderboard

Featured topics

Product updates

Dynamics 365 release plans