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Microsoft Dynamics CRM (Archived)

Custom Ribbon button is still showing after deleting from Ribbon work bench

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Posted on by 437

Hi Folks, 

I have deleted a ribbon button from ribbon work bench but still it is showing in solution.

I have also published but dont know it is showing .It was was a custom button of form.

Please help me .

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  • Suggested answer
    Aric Levin - MVP Profile Picture
    30,188 Moderator on at
    RE: Custom Ribbon button is still showing after deleting from Ribbon work bench

    When you re-open the solution is Ribbon Workbench, does the button still appear there?

    Try having a vanilla solution for modifying this is Ribbon Workbench. Only this single entity that it doesn't work for.

    If you completely want to remove it, delete the command and then delete the button.

    Publish it again, and re-open Ribbon Workbench and make sure it is not there anymore.

    If that doesn't work, I would suggest modifying the Xml.

    Hope this helps.

  • Suggested answer
    Iswarya Profile Picture
    1,347 on at
    RE: Custom Ribbon button is still showing after deleting from Ribbon work bench

    Hi,

    first you try to "hide" this button in your solution, lets c what happen

  • Suggested answer
    Community Member Profile Picture
    on at
    RE: Custom Ribbon button is still showing after deleting from Ribbon work bench

    Hi WindyMill,

    when Ribbon Workbench code is mixed with direct Xml customization it may behave badly.

    Please proceed as follows:

    1) Create a new solution

    2) Add the entity which has the problem (metadata only )

    3) Export

    4) Unzip

    5) Post xml code

    Let us know.

    If you found the answer helpful, please mark as Verified 

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    Thank You & Best Regards

    Francesco Picchi

    Microsoft Dynamics CRM Consultant, Bologna, ITALY

    Independent Contractor

    http://www.francescopicchi.com

    Xrm.Page.data.entity.save("saveandclose")

  • Suggested answer
    Syed Ibrahim Profile Picture
    6,257 on at
    RE: Custom Ribbon button is still showing after deleting from Ribbon work bench

    Just try to open in new browser to chk still you are getting?

  • Suggested answer
    Community Member Profile Picture
    on at
    RE: Custom Ribbon button is still showing after deleting from Ribbon work bench

    Hi,

    did you clear your cache? Did you try in an other webbrowser?

    It is probably a caching problem that you are experiencing.

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