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Finance | Project Operations, Human Resources, ...
Suggested Answer

Adding line to workflow but i can't

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Posted on by 3,110

addinglinetoworkflow.png

Hi experts,

I am new to workflow and i want to add a line in PR as the line are 2 but in another one. For more information check the above image.

Best Regards,

Shabir Ahmad

I have the same question (0)
  • Suggested answer
    Gunjan Bhattachayya Profile Picture
    35,423 on at

    Hi Shabir,

    The status of the purchase requisition is "In review". In this state you can't add any lines. You can try recalling from the workflow Action button and then try adding the lines.

  • Shabir Ahmad Profile Picture
    3,110 on at

    Thanks for reply Gunjan Bhattacharyya,

    How would i do that step as you mention before can you explain step by step. Appreciate your suggestion.

    Best Regards,

    Shabir Ahmad

  • Gunjan Bhattachayya Profile Picture
    35,423 on at

    Hi Shabir,

    Click on the Actions on the Workflow bar. If you see a button named "Recall", click on that.

  • Shabir Ahmad Profile Picture
    3,110 on at

    Hi Gunjan Bhattacharyya,

    I clicked but there is only one button that is view history button.

    Best Regards,

    Shabir Ahmad

  • Gunjan Bhattachayya Profile Picture
    35,423 on at

    Hi Shabir,

    Was the PR submitted by you? If not, please have the user who submitted the PR check if he/she can see the "Recall" button.

  • Shabir Ahmad Profile Picture
    3,110 on at

    Hi Gunjan Bhattacharyya ,

    My User ID is administrator ID so must i know these from my purchasing dept or from my it would shown.

    Best Regards,

    Shabir Ahmad

  • Gunjan Bhattachayya Profile Picture
    35,423 on at

    Hi Shabir,

    Please go to the "View history' in Workflow and check if you have the Recall option available there.

  • Suggested answer
    Ludwig Reinhard Profile Picture
    Microsoft Employee on at

    Hi Shabir, 

    Please try to click the actions button and identify the recall option. 

    If you don't see the recall option then click view history 

    4807.wf1.png

    ...from there you can recall the workflow as well. 

    0334.wf2.png

    Best regards, 

    Ludwig

  • Shabir Ahmad Profile Picture
    3,110 on at

    Recall-buttondisable.png

    Dr. Ludwig Reinhard ,

    As i click on view history button this screen is opened with errors and recall button is disable check the above screen.

    Best Regards,

    Shabir Ahmad

  • Gunjan Bhattachayya Profile Picture
    35,423 on at

    Hi Shabir,

    This is the same issue from yesterday. Were you able to do a database synchronization last night?

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