SOP Invoice Distribution in balance

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Posted on by Patrick Patterson

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My user is getting a "This accounts receivables distribution amount is incorrect and will not be posted". I have tried manually entering the Distributions to make them balance but when I hit save the system changes the amounts back to unbalanced and repeats the error.

It's month end and we need to get this fixed.

I ran ''SELECT SOPLNERR, * FROM SOP10200 where SOPNUMBE = 'inv042332'' and it came back with no errors based on KB943954 so any help would be great.

Patrick

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Patrick Patterson 630 on at

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RE: SOP Invoice Distribution in balance

We end up voiding the original Invoice and manually making another that processed through.
Patrick Patterson 630 on at

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RE: SOP Invoice Distribution in balance

Thank you Mahmoud but that didn't work. I have another suggestion to run reconcile on the document and I'm going to try it next.

Patrick
Mahmoud Saadi 32,738 on at

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RE: SOP Invoice Distribution in balance

Have you tried to delete the distribution, default the accounts using the default button.

Then, go for Additional > Run Validation to validate the distribution entries.