Edit-In Excel doesn't work when using a load balancer

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Posted on by BusinessCentralInst...

We have 2 Business Central servers (AS + IIS website) behind an A10 Network Load Balancer. Those servers host application Business Central with an Excel-Add In feature. When using 'Edit In Excel' feature throught load balancer, it doesn't work. But if i use 'Edit In Excel' without the NLB Load Balancer, it works fine. (when entering directely the name of the servers or when modifying my host file).

I have opened a ticket to my hosting partner but they don't see anything on the NLB A10. I'm pretty sure it's a network problem with the NLB A10 load balancer

Business Central version is 19.1 and is On-Premise with an SSO authentication in Azure Active Directory.

The following message is displayed...

Details:
Please check the connection to the server and whether the current user has suitable access, then try again. Error message

Any help would be appreciate...Thank you

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Andy Sather on at

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RE: Edit-In Excel doesn't work when using a load balancer

Hello,

If you don't get further responses to this issue, you may want to raise a support request to Microsoft support via your CSP / Partner.
BusinessCentralInst... 5 on at

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RE: Edit-In Excel doesn't work when using a load balancer