Which API to use to cancel an order?

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Posted on by Khungersumit

Hello community

Please help me with the following query:
What is the API process to cancel an order OR which API to use to cancel an order?

I have all the parameters and credentials, I want to cancel an order with Id or number but not able to find the way.

Thanks in advance!

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Inge M. Bruvik 1,111 Moderator on at

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You should use the sales order API:

docs.microsoft.com/.../dynamics_salesorder

To cancel it you have to either delete it or update some field to mark it as canceled using the patch method in the API.

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JAngle 133 on at

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Even in the regular UI there isn’t a cancel per say. You would generally delete the order and if you have archiving enabled a copy would be stored.

So API wise follow the process to delete. This is subject to no postings having taken place with the order. If postings have happened you will need something custom as there is no standard facility to reverse shipments. Invoices do have a feature for this though

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Khungersumit 40 on at

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Hi Josh
Thanks for responding

I want to implement the following Functionality, Can you please check if this is the correct reference link I should follow: docs.microsoft.com/.../

=> Cancel an Order
=> Fulfill/Ship an order with tracking info
=> Refund an order

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Khungersumit 40 on at

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Hi Inge

Thanks for responding

I want to implement the following Functionality, Can you please check if this is the correct reference link I should follow: docs.microsoft.com/.../

=> Cancel an Order

=> Fulfill/Ship an order with tracking info

=> Refund an order

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Inge M. Bruvik 1,111 Moderator on at

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Yes, you are using the correct reference link.

Just be aware that in order to do shipping you also might have to use the sales line API especially if you do not ship the complete order.

And for refund you probably need to create a sales credit memo that also have its own API.

But all these API's are covered by the link you posted.

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Khungersumit 40 on at

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Hi Inge

Thanks for the quick reply

Much appreciated

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Khungersumit 40 on at

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Hi Ing

Can you please have a look over the following query :

I am trying to fulfill a line item of an order I am getting the following issue, I google it many times but didn't get any issue.

Here 38f6c48b-6432-41e7-a945-71bffa9a72c7 is the id which I get from Order's => salesOrderLines => id

api.businesscentral.dynamics.com/.../salesOrderLines('38f6c48b-6432-41e7-a945-71bffa9a72c7')

Error from API

{"error":{"code":"BadRequest_NotFound","message":"Bad Request - Error in query syntax. CorrelationId: 94886ba5-2adc-479f-9eb1-d8438d9ed4b5."}}

I don't understand what is this CorrelationId means, do you have any idea what could be the issue here? :)

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