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Dynamics 365 Community / Forums / Small and medium business | Business Central, N... / No able to Send Email ...
Small and medium business | Business Central, N...
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No able to Send Email for Purchase order

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Posted on by Samer Baskhayroun 559

Hi All

One of our users sudenly not able to send email 

He is getting below error message 

before that he was able to send the email normaaly 

Nothing has changed 

Other users is not having this issue 

pastedimage1656014015317v1.png

  • Suggested answer
    YUN ZHU Profile Picture
    YUN ZHU 85,883 Super User 2025 Season 1 on at
    RE: No able to Send Email for Purchase order

    Hi, Is there any other error message in the Email Outbox page?

    pastedimage1656027495659v1.png

    You can send test emails in Email Accounts page, it looks like an Office 365 issue.

    pastedimage1656027713179v2.png

    Hope this helps as well.

    Thanks.

    ZHU

  • Suggested answer
    MahGah Profile Picture
    MahGah 15,445 on at
    RE: No able to Send Email for Purchase order

    Hi

    Is this a shared mailbox? If yes does someone removed this user from this shared mailbox?

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