Skip to main content

Notifications

Announcements

No record found.

Microsoft Dynamics CRM (Archived)

Problem with Mailboxes, queues and record creation

Posted on by

Hi guys,

I dont know why, but my emails dont be queued, only a few of them. For example in the screenshot there are 6 items in the queue but I received more than 15 emails from the same sender. Also tI have a record creating that creates a case if the email has "Ticket" in the Subject, but didnt work too.

Yesterday this configuration are working but today its totally crazy.

Some screens.

I configured one mailbox"mail1@example.net"; Test run, Outgoing and incoming are Success.

8562.mailbox.JPG

Now the queue

queue.JPG

Record creation

record.JPG

*This post is locked for comments

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

December Spotlight Star - Muhammad Affan

Congratulations to a top community star!

Top 10 leaders for November!

Congratulations to our November super stars!

Tips for Writing Effective Suggested Answers

Best practices for providing successful forum answers ✍️

Leaderboard

#1
André Arnaud de Calavon Profile Picture

André Arnaud de Cal... 291,269 Super User 2024 Season 2

#2
Martin Dráb Profile Picture

Martin Dráb 230,198 Most Valuable Professional

#3
nmaenpaa Profile Picture

nmaenpaa 101,156

Leaderboard

Featured topics

Product updates

Dynamics 365 release plans