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Dynamics 365 Community / Forums / Microsoft Dynamics CRM (Archived) / Problem with Mailboxes...
Microsoft Dynamics CRM (Archived)

Problem with Mailboxes, queues and record creation

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Posted on by SanchezITM

Hi guys,

I dont know why, but my emails dont be queued, only a few of them. For example in the screenshot there are 6 items in the queue but I received more than 15 emails from the same sender. Also tI have a record creating that creates a case if the email has "Ticket" in the Subject, but didnt work too.

Yesterday this configuration are working but today its totally crazy.

Some screens.

I configured one mailbox"mail1@example.net"; Test run, Outgoing and incoming are Success.

8562.mailbox.JPG

Now the queue

queue.JPG

Record creation

record.JPG

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