Dynamics Community Forum Thread Details

Unable to Send Email from Business Central via Web Service Codeunit Call

Hello everyone,

I'm currently working on a Business Central (BC) integration where an API-exposed codeunit should trigger an email to be sent. My SMTP email settings are configured correctly—I'm able to send and receive test emails through the Email Accounts setup in BC without any issues.

However, when invoking the same codeunit through a Web Service call (OData), the email fails to send. Here's a screenshot of the error:

Interestingly, when I go to Email Outbox, the failed emails appear there. If I manually click "Send Email" from the outbox, they are sent successfully without any modifications.

Here's a screen shot of the error on the Email Outbox.

Has anyone encountered this before? Is there a specific permission, context, or setting that prevents emails from being sent during a web service/API-triggered codeunit execution?

Any help or pointers would be greatly appreciated. Also, here's a screen shot of the specific codeunit being called (I've removed some identifiable information for Privacy):