web
You’re offline. This is a read only version of the page.
close
Skip to main content

Notifications

Announcements

No record found.

Community site session details

Community site session details

Session Id :
Customer experience | Sales, Customer Insights,...
Suggested Answer

Back up and restore Entity Records with Attachments

(0) ShareShare
ReportReport
Posted on by 174

Dear Community!

Has someone come across a situation where you needed to back up a record (i.e. Opportunity) and then be able to restore the record incl its attachments? We are considering a scenario where we would back up and remove records from the system (24 months old and counting) to free up the storage space. 

I have the same question (0)
  • Suggested answer
    PerezAguiar Profile Picture
    Microsoft Employee on at

    Hey Nikita.

    From the documentation, the out of the box functionality is that Environments in Dynamics 365 have backups available (28 days for Production 7 days for sandbox), but this backup is a full image. This mean Out of the Box backups are not granular (you can't backup/restore a specific record).  

    There might be Third Party software that offer granular backup.  You can start by searching on AppSource (appsource.microsoft.com/.../).  Please note that these tools are not supported by Microsoft and may require additional payments.

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Responsible AI policies

As AI tools become more common, we’re introducing a Responsible AI Use…

Neeraj Kumar – Community Spotlight

We are honored to recognize Neeraj Kumar as our Community Spotlight honoree for…

Leaderboard > Customer experience | Sales, Customer Insights, CRM

#1
Tom_Gioielli Profile Picture

Tom_Gioielli 171 Super User 2025 Season 2

#2
#ManoVerse Profile Picture

#ManoVerse 83

#3
Jimmy Passeti Profile Picture

Jimmy Passeti 50 Most Valuable Professional

Last 30 days Overall leaderboard

Product updates

Dynamics 365 release plans