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Small and medium business | Business Central, N...
Suggested answer

Notification Email

Posted on by 318

Hi,
Just a query about functionality. Currently when staff enter a PO and select an approver the approver will receive an email notification to let them know that there's a PO to approve. However, once the approver has approved the PO there is then no email notification back to the creator to let them know that their PO is approved.
Is there something that I'm supposed to do to enable this feature or does Business Central not have that functionality?

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  • Suggested answer
    Greg Enns Profile Picture
    Greg Enns 1,102 on at
    RE: Notification Email

    The setting shown in this screenshot is for sending a notification to the Approver--not for sending the "Approved/Denied" notice back to the requestor.

    Sending a (2nd) notification back to the requestor used to require custom code, but in 2020 it was added to the system.

    See the Notify Sender section in this documentation: https://learn.microsoft.com/en-us/dynamics365/business-central/across-setting-up-workflow-notifications

    Here is an example setup:
    pastedimage1618388371588v1.png

  • Suggested answer
    Nitin Verma Profile Picture
    Nitin Verma 21,091 Super User 2024 Season 1 on at
    RE: Notification Email

    Hi,

    can you check mark notify sender from the image you sent here?

  • Yumiko Profile Picture
    Yumiko 318 on at
    RE: Notification Email

     That is already the set up but no one gets notifications that their PO or journal is approved.

    What else is needed? Is there something else missing?

  • Suggested answer
    NAV_with_Narang Profile Picture
    NAV_with_Narang 2,234 Super User 2024 Season 1 on at
    RE: Notification Email

    I agree with Nitin, the setup highlighted needs to be enabled

  • Suggested answer
    Nitin Verma Profile Picture
    Nitin Verma 21,091 Super User 2024 Season 1 on at
    RE: Notification Email

    Hi

    you can setup this

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