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Notification Email

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Posted on by Yumiko

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Hi,
Just a query about functionality. Currently when staff enter a PO and select an approver the approver will receive an email notification to let them know that there's a PO to approve. However, once the approver has approved the PO there is then no email notification back to the creator to let them know that their PO is approved.
Is there something that I'm supposed to do to enable this feature or does Business Central not have that functionality?

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Dynamics 365 Business Central

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Greg Enns 1,102 on at

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RE: Notification Email

The setting shown in this screenshot is for sending a notification to the Approver--not for sending the "Approved/Denied" notice back to the requestor.

Sending a (2nd) notification back to the requestor used to require custom code, but in 2020 it was added to the system.

See the Notify Sender section in this documentation: https://learn.microsoft.com/en-us/dynamics365/business-central/across-setting-up-workflow-notifications

Here is an example setup:
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Nitin Verma 21,305 Moderator on at

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RE: Notification Email

Hi,

can you check mark notify sender from the image you sent here?
Yumiko 318 on at

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RE: Notification Email

That is already the set up but no one gets notifications that their PO or journal is approved.

What else is needed? Is there something else missing?
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NAV_with_Narang 2,238 Moderator on at

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RE: Notification Email

I agree with Nitin, the setup highlighted needs to be enabled
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Nitin Verma 21,305 Moderator on at

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RE: Notification Email

Hi

you can setup this