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Customer experience | Sales, Customer Insights,...

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Microsoft 365 E3

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Posted on by HFA1972

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Hallo,

i have 2 questions what this licenses Microsoft 365 E3 needed for ?

if i can use this license to give a user an access to CRM environment ?

Thanks

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Muhammad.Affan 4,466 Super User 2025 Season 1 on at

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Microsoft 365 E3

Hi There,

If the suggested answer has helped, please mark it as verified.

Thanks
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Muhammad.Affan 4,466 Super User 2025 Season 1 on at

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Microsoft 365 E3

Hi There,

Refer to this link it provide details on what is included in E3 license.

https://www.microsoft.com/en-ca/microsoft-365/enterprise/microsoft365-plans-and-pricing

You cannot use the E3 license to get access to CRM. To get access to CRM you need to get the license for the corrosponding application:

Sales: D365 sales enterprise or sales professional or premium license. https://www.microsoft.com/en-us/dynamics-365/products/sales/pricing

Same go for other CRM applications like Customer service, field service etc.

If you have budget issue or just want to give access to the CRM for basic functions, team member license can work too.

https://learn.microsoft.com/en-us/dynamics365/get-started/team-members-license

Thanks

Affan

If my suggested answer has helped, please mark it as verified.

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