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Dynamics 365 Community / Forums / Customer experience | Sales, Customer Insights,... / Microsoft 365 E3
Customer experience | Sales, Customer Insights,...
Suggested Answer

Microsoft 365 E3

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Posted on by HFA1972 55
Hallo,
 
i have 2 questions  what this  licenses  Microsoft 365 E3 needed  for ? 
if i can use this license to give a user an access to CRM environment ? 
 
Thanks 
I have the same question (0)
  • Suggested answer
    Muhammad.Affan Profile Picture
    Muhammad.Affan 4,624 Super User 2025 Season 2 on at
    Hi There,
     
    Refer to this link it provide details on what is included in E3 license.
     
     
    You cannot use the E3 license to get access to CRM. To get access to CRM you need to get the license for the corrosponding application:
     
    Sales: D365 sales enterprise or sales professional or premium license.  https://www.microsoft.com/en-us/dynamics-365/products/sales/pricing
     
    Same go for other CRM applications like Customer service, field service etc.
     
    If you have budget issue or just want to give access to the CRM for basic functions, team member license can work too.
     
    Thanks
    Affan
    If my suggested answer has helped, please mark it as verified.
     
     
  • Muhammad.Affan Profile Picture
    Muhammad.Affan 4,624 Super User 2025 Season 2 on at
    Hi There,
     
    If the suggested answer has helped, please mark it as verified.
     
    Thanks

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