web
You’re offline. This is a read only version of the page.
close
Skip to main content

Notifications

Announcements

No record found.

Community site session details

Community site session details

Session Id :
Small and medium business | Business Central, N...
Suggested Answer

Bank and Payment Reconciliation

(1) ShareShare
ReportReport
Posted on by 164
Hi. 
We have transactions in BC wherein the invoice amount and the received amount doesn't match because of an invoicing factor company. For example, the invoice amount that was processed to the client is $100, the invoicing factor company's fee is $2, then the amount received in our bank is $98. How do we reconcile and register the customer's payment? 
 
Currently, what we do is to manually match the application to the invoice amount in the payment reconciliation journal. This will give us the difference between the invoice amount and the received amount which is the fee. So, it means that the payment reconciliation journal, won't be closed as there's still a difference in the amount. On the purchase side, we created the invoicing factor company and processed the purchase invoices for the fees. 
 
THe sales invoices with the invoice amount is still showing on the overdue sales invoices amount. How do we close it? THank you. 
 
I have the same question (0)
  • Suggested answer
    KasparsSemjonovs Profile Picture
    4,764 Super User 2025 Season 2 on at
    You can set Payment tolerance to 2% (or other). That way if the invoice is paid only 98% - the system would still count that the invoice is fully paid (it would be closed and remaining amount=0).
    The telerance amount wpuld be posted in a separate g/l account that You provide in setup.
     
    More info here:
    https://learn.microsoft.com/en-us/dynamics365/business-central/finance-payment-tolerance-and-payment-discount-tolerance
  • Suggested answer
    YUN ZHU Profile Picture
    95,329 Super User 2025 Season 2 on at
    If you do not use the Payment tolerance feature, you can enter this balance manually.
    For example, when receiving payment, you still enter $100, and then $2 is used as bank handling fee, and is manually adjusted in the General Journal.
     
     
    Hope this can give you some tips as well.
    Thanks.
    ZHU
  • Imari  Profile Picture
    164 on at
    Thank you both for your responses. We don't use the payment tolerance feature at the moment. @Yun Zhu, how is the $2 banking fee manually adjusted in the General Journal? 
     
    What we have at the moment is a Posted purchase invoice for the banking fee (this is also a posted payment). However, the Sales invoice with the total invoice amount is still open and payment has not been registered yet. 
  • Imari  Profile Picture
    164 on at
    Hi, All. Thank you for all your responses. I have set up the Payment Tolerance however, upon posting the transaction, it seems that the revenue GL account where the invoice is booked, doesn't contain the correct amount. Please see the attached file for reference:
     
    On this example, the invoice amount is $40,000 and the received amount is $39,800 with the remaining amount of $200. The remaining amount is booked appropriately. THe only question is the first 2 entries. Since what we're trying to balance out is the invoice amount and the fee (which is in this case the remaining amount), how do we get the total invoice amount of $40,000 to be booked to the G/L Account 4 (Revenue) since the total invoice amount is considered as revenue? Thank you. 
  • ManishS Profile Picture
    86 on at
    Can you try this in payment journal,
  • Imari  Profile Picture
    164 on at
    Hi ManishS. 
    THank you for your suggestion, We have tested it out and this is what we have: 
     
    The invoice amount of $8560 is booked to the general ledger account no. 4 (revenue) and on the balancing account type: bank account. 
    The fee will be booked to the GL Account no. 5.9.3. 
    The question now is the amount on the first entry which is booked to the Bank account GL account and the balancing account type which is Customer. How do we account for the full amount of the invoice since it's the total amount paid by the client? 

    Also, as you can see, the Amount that is booked to the Revenue G/L account is negative. Do you have an idea why it's negative? 
  • ManishS Profile Picture
    86 on at
    Can you clarify,
    1. What is the amount you have received in bank ?
    2. What is the total invoice amount ?
  • Suggested answer
    Jun Wang Profile Picture
    8,200 Super User 2025 Season 2 on at
    first of all, bank rec is about to match leger entries under a bank account against the a bank statement from that bank. for example, user has a posted invoice of 100 and get a payment from customer of 100 which is shown under that bank ledger entry.
    later user gets a bank statement showing amount of 100, which could match up to the ledger entry and is able to be posted.
    for another invoice, where total amount is 100 but customer only pays 98, the bank ledger entry shows 98 as the payment. when user gets a bank statement, it shows 98 as well. in this case, even though, the invoice might be showing as closed (due to payment tolerance) or not closed, user is still able to reconcile the bank ledger entry with the bank statement and post the bank rec.
     
    the second scenario, if the invoice is still only with remaining balance of 2, user could close the invoice as needed by either
    create a credit memo of 2 dollar, apply against the opening invoice to close it.
    or 
    pursue the customer for the remaining balance and close the invoice in the future.
     
    there might be other ways to close the invoice, but this is a separate issue from the bank reconciliation one.
     
    the recommend method is to use payment tolerance, or user could manually modify some of the below fields as proper to close it
  • Imari  Profile Picture
    164 on at
    Hi, Manish. 
     
    The total invoice amount is $8,560 while the received amount is $8,400. The $160 is the fee taken from the invoice since we're using an invoice factoring company. Thank you. 
  • Imari  Profile Picture
    164 on at
    Hi. May I request assistance on this, please? Thank you. 
    The goal is to record still the full amount since the client still pay the full amount of the invoice however before it hits our bank, a fee is deducted (by the invoice factoring company).

     
    The invoice amount of $8560 is booked to the general ledger account no. 4 (revenue) and on the balancing account type: bank account. 
    The fee will be booked to the GL Account no. 5.9.3. 
    The question now is the amount on the first entry which is booked to the Bank account GL account and the balancing account type which is Customer. How do we account for the full amount of the invoice since it's the total amount paid by the client? 

    Also, as you can see, the Amount that is booked to the Revenue G/L account is negative. Do you have an idea why it's negative? 

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Responsible AI policies

As AI tools become more common, we’re introducing a Responsible AI Use…

Neeraj Kumar – Community Spotlight

We are honored to recognize Neeraj Kumar as our Community Spotlight honoree for…

Leaderboard > Small and medium business | Business Central, NAV, RMS

#1
OussamaSabbouh Profile Picture

OussamaSabbouh 3,229

#2
Jainam M. Kothari Profile Picture

Jainam M. Kothari 1,867 Super User 2025 Season 2

#3
YUN ZHU Profile Picture

YUN ZHU 1,153 Super User 2025 Season 2

Last 30 days Overall leaderboard

Featured topics

Product updates

Dynamics 365 release plans