web
You’re offline. This is a read only version of the page.
close
Skip to main content

Announcements

Introducing our New Video Series: Community Spotlight
Community site session details

Community site session details

Session Id :
Dynamics 365 Community / Forums / Microsoft Dynamics AX (Archived) / SSRS Report (Error: &q...
Microsoft Dynamics AX (Archived)

SSRS Report (Error: "This item does not support previewing")

(0) ShareShare
ReportReport
Posted on by Daljit Kaur Rahsi 1,260

Hi,

I have few SSRS reports which were running fine, but all of a sudden I am not able to preview them. One of them is the Sales Invoice report. When I deploy from the VB, I get a message at the bottom saying Deploy succeeded, but soon I get a message "This item does not support previewing".

this-item-does-not-support-previewing.PNG

Also, when I try to open the report I get an error message as below:

AX-debugger-error.PNG

7271.Report-error.PNG

Also, I have checked the Configuration properties of the solution, both build and deploy are checked marked.

How do I fix this error and make the report running back?

Thanks in advance.

*This post is locked for comments

I have the same question (0)
  • Verified answer
    Martin Dráb Profile Picture
    Martin Dráb 238,651 Most Valuable Professional on at

    Delete usage data (in user options). If you don't want to delete all of them, find records related to SrsPrintMgmtController class and delete only them.

  • Daljit Kaur Rahsi Profile Picture
    Daljit Kaur Rahsi 1,260 on at

    Thanks Martin, this solved my issue. I reset the usage data and it worked.

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

News and Announcements

Introducing our New Video Series: Community Spotlight

Quick Links

Introducing the 2026 Season 1 community Super Users

Congratulations to our 2026 Super Stars!

Congratulations to our 2025 Community Spotlights

Thanks to all of our 2025 Community Spotlight stars!

Congratulations to the January Top 10 Community Leaders

These are the community rock stars!

Leaderboard > 🔒一 Microsoft Dynamics AX (Archived)

Last 30 days Overall leaderboard

Featured topics

Product updates

Dynamics 365 release plans