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Dynamics 365 Community / Forums / Customer experience | Sales, Customer Insights,... / Does Email Router Stil...
Customer experience | Sales, Customer Insights,...
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Does Email Router Still work IN CRM 9.1 On Premise

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Posted on by CU02122005-1 4

Does the Email Router work with CRM 9.1 on Premise.

I get the following error when I try to load data.

Router.jpg

I have the same question (0)
  • edmunch Profile Picture
    edmunch on at
    RE: Does Email Router Still work IN CRM 9.1 On Premise

    From my understanding, the email router has been deprecated and we recommend to move to server-side synchronization.

  • duchan Profile Picture
    duchan 397 on at
    RE: Does Email Router Still work IN CRM 9.1 On Premise

    Hi BBuchanan,

    were you able to install it successfully? I'm checking if I need to update to ServerSideSynchro or I'm fine with Email Router. It does all I need just fine.

  • CU02122005-1 Profile Picture
    CU02122005-1 4 on at
    RE: Does Email Router Still work IN CRM 9.1 On Premise

    It's working sending emails but I cannot see the information in the router screen it still says it can't load the queues.

    I'm trying to figure out server side sync now.

  • duchan Profile Picture
    duchan 397 on at
    RE: Does Email Router Still work IN CRM 9.1 On Premise

    Thanks BBuchanan

  • TTK Profile Picture
    TTK 20 on at
    RE: Does Email Router Still work IN CRM 9.1 On Premise

    Hi BBuchanan did you manage to get the e-mail router working 9.1 on-prem? Or did you migrate to server-side sync

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