Synchronize button missing in CRM client outlook

(0) Share

Report

Posted on by Community Member

Hello!

I have following problem. We recently downloaded CRM client addon to Outlook, because we need to synch our address book with CRM contacts (All of them). So to do that i need to go to FILE-OPTIONS-Synchronize and there are filters, i changed the one for contact to Not equal, because i need all contacts not just only my Contacts from CRM. Last step should be clicking on the button to synchronize/import records in the address book, but for some reason button doesnt appear in the action list on CRM ribbon. Can anybody help please?

*This post is locked for comments

I have the same question (0)