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I have following problem. We recently downloaded CRM client addon to Outlook, because we need to synch our address book with CRM contacts (All of them). So to do that i need to go to FILE-OPTIONS-Synchronize and there are filters, i changed the one for contact to Not equal, because i need all contacts not just only my Contacts from CRM. Last step should be clicking on the button to synchronize/import records in the address book, but for some reason button doesnt appear in the action list on CRM ribbon. Can anybody help please?
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