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Customer experience | Sales, Customer Insights,...
Suggested Answer

Email Test Sending

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Posted on by

I have received the following error when trying to send a test email:

Exception 'InvalidPluginExecutionException' occured: Failed to pre create email test send., CorrelationId: 36127688-5987-4bb9-8c54-dfbddf171db7

Can anyone help?

I have the same question (0)
  • Preeti Rana Profile Picture
    Microsoft Employee on at

    Hi Jon,

    Apologies on the issue. I have reported this to the team and we are working on it. I will respond if we have any follow up questions and let you know once this is resolved. Appreciate you patience through this. :)

    Thanks,

    Preeti Rana

  • Suggested answer
    Preeti Rana Profile Picture
    Microsoft Employee on at

    Hi Jon,

    This seems to be an issue because of your marketing page not being live. The test send uses content settings to identify the marketing page for subscription center. Can I request you to ensure that the marketing page used in content settings as subscription center for test send is in "live" state? Ideally, this should be your "Default Marketing Page".

    pastedimage1571791858207v1.png

    Please let me know if there are any more concerns.

    Thanks,

    Preeti Rana

  • JamesZupa Profile Picture
    5 on at

    Hello,

    Is my fault (when 'Go live' in Customer Journey) linked to this fault?

    Thanks

    pastedimage1574094104779v1.png

       at Microsoft.Crm.Extensibility.OrganizationSdkServiceInternal.Update(Entity entity, InvocationContext invocationContext, CallerOriginToken callerOriginToken, WebServiceType serviceType, Boolean checkAdminMode, Boolean checkForOptimisticConcurrency, Dictionary`2 optionalParameters)
       at Microsoft.Crm.Extensibility.OData.CrmODataExecutionContext.Update(Entity entity, UpdateOption updateOption)
       at Microsoft.Crm.Extensibility.OData.CrmODataServiceDataProvider.UpdateEdmEntity(CrmODataExecutionContext context, String edmEntityName, String entityKeyValue, EdmEntityObject entityObject)
       at Microsoft.Crm.Extensibility.OData.EntityController.PatchEntityImplementation(String& entityName, String key, EdmEntityObject entityDelta)
       at Microsoft.PowerApps.CoreFramework.ActivityLoggerExtensions.Execute[TResult](ILogger logger, EventId eventId, ActivityType activityType, Func`1 func, IEnumerable`1 additionalCustomProperties)
       at Microsoft.Xrm.Telemetry.XrmTelemetryExtensions.Execute[TResult](ILogger logger, XrmTelemetryActivityType activityType, Func`1 func)
       at lambda_method(Closure , Object , Object[] )
       at System.Web.Http.Controllers.ReflectedHttpActionDescriptor.ActionExecutor.<>c__DisplayClass10.<GetExecutor>b__9(Object instance, Object[] methodParameters)
       at System.Web.Http.Controllers.ReflectedHttpActionDescriptor.ExecuteAsync(HttpControllerContext controllerContext, IDictionary`2 arguments, CancellationToken cancellationToken)
    --- End of stack trace from previous location where exception was thrown ---
       at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
       at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
       at System.Web.Http.Controllers.ApiControllerActionInvoker.<InvokeActionAsyncCore>d__0.MoveNext()
    --- End of stack trace from previous location where exception was thrown ---
       at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
       at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
       at System.Web.Http.Controllers.ActionFilterResult.<ExecuteAsync>d__2.MoveNext()
    --- End of stack trace from previous location where exception was thrown ---
       at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
       at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
       at System.Web.Http.Dispatcher.HttpControllerDispatcher.<SendAsync>d__1.MoveNext()
    Activity Id: 8ad750ac-88bb-49d1-9f56-54e6bd89da60

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