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Email Test Sending

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Posted on by Community Member Microsoft Employee

I have received the following error when trying to send a test email:

Exception 'InvalidPluginExecutionException' occured: Failed to pre create email test send., CorrelationId: 36127688-5987-4bb9-8c54-dfbddf171db7

Can anyone help?

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JamesZupa 5 on at

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RE: Email Test Sending

Hello,

Is my fault (when 'Go live' in Customer Journey) linked to this fault?

Thanks

   at Microsoft.Crm.Extensibility.OrganizationSdkServiceInternal.Update(Entity entity, InvocationContext invocationContext, CallerOriginToken callerOriginToken, WebServiceType serviceType, Boolean checkAdminMode, Boolean checkForOptimisticConcurrency, Dictionary`2 optionalParameters)
   at Microsoft.Crm.Extensibility.OData.CrmODataExecutionContext.Update(Entity entity, UpdateOption updateOption)
   at Microsoft.Crm.Extensibility.OData.CrmODataServiceDataProvider.UpdateEdmEntity(CrmODataExecutionContext context, String edmEntityName, String entityKeyValue, EdmEntityObject entityObject)
   at Microsoft.Crm.Extensibility.OData.EntityController.PatchEntityImplementation(String& entityName, String key, EdmEntityObject entityDelta)
   at Microsoft.PowerApps.CoreFramework.ActivityLoggerExtensions.Execute[TResult](ILogger logger, EventId eventId, ActivityType activityType, Func`1 func, IEnumerable`1 additionalCustomProperties)
   at Microsoft.Xrm.Telemetry.XrmTelemetryExtensions.Execute[TResult](ILogger logger, XrmTelemetryActivityType activityType, Func`1 func)
   at lambda_method(Closure , Object , Object[] )
   at System.Web.Http.Controllers.ReflectedHttpActionDescriptor.ActionExecutor.<>c__DisplayClass10.<GetExecutor>b__9(Object instance, Object[] methodParameters)
   at System.Web.Http.Controllers.ReflectedHttpActionDescriptor.ExecuteAsync(HttpControllerContext controllerContext, IDictionary`2 arguments, CancellationToken cancellationToken)
--- End of stack trace from previous location where exception was thrown ---
   at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
   at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
   at System.Web.Http.Controllers.ApiControllerActionInvoker.<InvokeActionAsyncCore>d__0.MoveNext()
--- End of stack trace from previous location where exception was thrown ---
   at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
   at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
   at System.Web.Http.Controllers.ActionFilterResult.<ExecuteAsync>d__2.MoveNext()
--- End of stack trace from previous location where exception was thrown ---
   at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
   at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
   at System.Web.Http.Dispatcher.HttpControllerDispatcher.<SendAsync>d__1.MoveNext()
Activity Id: 8ad750ac-88bb-49d1-9f56-54e6bd89da60
Suggested answer

Preeti Rana on at

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RE: Email Test Sending

Hi Jon,

This seems to be an issue because of your marketing page not being live. The test send uses content settings to identify the marketing page for subscription center. Can I request you to ensure that the marketing page used in content settings as subscription center for test send is in "live" state? Ideally, this should be your "Default Marketing Page".

Please let me know if there are any more concerns.

Thanks,

Preeti Rana
Preeti Rana on at

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RE: Email Test Sending

Hi Jon,

Apologies on the issue. I have reported this to the team and we are working on it. I will respond if we have any follow up questions and let you know once this is resolved. Appreciate you patience through this. :)

Thanks,

Preeti Rana