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Microsoft Dynamics CRM (Archived)

Validation Status: Failed for Dynamics 365 On-premise Integration with SharePoint 2016 On-Premise

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Hi, 

I am trying to integrate Dynamics 365 On-Premise with SharePoint 2016 on-premise. Both instance are on the same domain. I followed the technet article https://technet.microsoft.com/en-us/library/dn949332.aspx.

I am able to run all the PowerShell Scripts successfully, however in the last stage of the Enable Server Based SharePoint Integration, I am getting the following error. I am not getting any technical details to get some lead to look at. Need some advise here how to debug the issue. 

SharePoint-Error.PNG

In the URL I have input the absolute URL of the site collection. 

Please assist. 

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  • Verified answer
    Community Member Profile Picture
    on at

    Hi,

    OK I as able to resolve it. So there are two things to note here.

    1. Make sure that CRMAsyncService and CRMAppPool are using the same service account (the service account that you used in your PowerShell script on the CRM server to provide access to the SSL Certificate)

    2. Make sure that the CRM Admin user using which you are trying to run the Enable Server Based Integration Wizard, has his email id populated in the User form for the field "SharePoint Email". This email id should be same as of his Email ID mentioned in AD and as visible in viewing that user in SharePoint.

    If the field is not already on the User form, customize the form to add it and then fill it.

    If the rest of the process has been successful before, then the above two points should solve your issue.

    Regards,

  • Joe Woltering Profile Picture
    12,163 on at

    Hi Fahad,

    How did you come to this solution? I can't find anything meaningful in either the SharePoint ULS logs or the CRM trace log which suggests any possible solution.

  • Community Member Profile Picture
    on at

    Hi Joe,

    Part of it was hit and trial which is point 1 and the second part was discovered in the main article of integration of SharePoint on premise with D365 on premise.

    Thanks,

    Fahad

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