Hello
I am trying to deploy the Dynamics 365 App for Outlook (the lightweight version, not the "full" version.) However, I am getting a GeneralInomingEmailServerError when I have any user attempt to deploy. The full error is below.
Strangely, a user that was setup several months ago is able to use the 365 App in Outlook just fine. It's just the deployment that is failing for new users.
I am running Dynamics 2016 8.2 on Premise with Office365 as the email server, so I don't think this KB article with a similar error is relevant.
Any ideas on how to troubleshoot?
Thanks,
Andrew
ActivityId: 5c730baf-0178-40ec-8299-4a364a4d9c08
>Error : System.Web.Services.Protocols.SoapHeaderException: SOAP header Action was not understood.
at System.Web.Services.Protocols.SoapHeaderHandling.SetHeaderMembers(SoapHeaderCollection headers, Object target, SoapHeaderMapping[] mappings, SoapHeaderDirection direction, Boolean client)
at System.Web.Services.Protocols.SoapHttpClientProtocol.ReadResponse(SoapClientMessage message, WebResponse response, Stream responseStream, Boolean asyncCall)
at System.Web.Services.Protocols.SoapHttpClientProtocol.EndInvoke(IAsyncResult asyncResult)
at Microsoft.Crm.Asynchronous.EmailConnector.ExchangeServiceBinding.EndInstallApp(IAsyncResult asyncResult)
at Microsoft.Crm.Asynchronous.EmailConnector.OfficeAppsDeploymentStep.EndCall()
at Microsoft.Crm.Asynchronous.EmailConnector.ExchangeIncomingEmailProviderStep.EndOperation()
