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Customer experience | Sales, Customer Insights,...
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Dynamics Documents Sharepoint Search Not Working

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Posted on by 5

I've setup the Sharepoint integration and everything is working except search. When I try to search using the search box in the related documents tab I don't notice any change. It looks like the documents grid refreshes but nothing actually changes. Am I doing something wrong or is this expected?

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I have the same question (0)
  • LeoAlt Profile Picture
    16,331 Moderator on at

    Hi partner,

    I tried in my instance and it also could not work.

    We will contact with Dynamics 365 Product Team about this situation and will notice you if there is any information as soon as possible.

    Best Regards,

    Leo

  • kjr1995 Profile Picture
    5 on at

    Any update on this?

  • LeoAlt Profile Picture
    16,331 Moderator on at

    Hi partner,

    Sorry for my late reply, I've raised the ticket to Microsoft and waiting for the response.

    Here is the ticket ID:120033023001019

    Regards,

    Leo

  • LeoAlt Profile Picture
    16,331 Moderator on at

    Hi partner,

    Microsoft has confirmed this is a known issue and is working on this now.

    They provided a workaround that you could go to sharepoint site to use the search feature currently, and they will fix this bug as soon as possible.

    Regards,

    Leo

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