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Customer experience | Sales, Customer Insights,...
Suggested Answer

Is there a way to pull up which contacts have clicked on a specific Marketing Email link in an advanced find?

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Posted on by 270

Is there a way to pull up which contacts have clicked on a specific Marketing Email link in an advanced find?

I'm unable to find how to access the insights data to do this, as we want to pull a report of who clicked on a specific link in our  Marketing Email, so we can then create a task against them.

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  • Suggested answer
    d_radulova Profile Picture
    2 User Group Leader on at

    Hi @GRedhead,

    Behavioral data doesnt show in advanced find, it  displays under the insights tabs on the relevant entity- contact, marketing email, redirect URLs,  etc

    After the last Microsoft release, you can also export it for further analysis or sharing.

    Hope that helps.

    Thanks,

    -DD

  • GRedhead Profile Picture
    270 on at

    Hi Dilyana,

    Where is the option so eport the data sorry? As i can't find it and thsi may resolve my issue.

    Thanks in advance.

  • Suggested answer
    d_radulova Profile Picture
    2 User Group Leader on at
  • LauraHood Profile Picture
    5 on at

    Hi, thanks for this. I'm also struggling to see which contacts clicked on links from a marketing email. When I look in the insights tab I can see the number of contacts who clicked a link but there is no information there on who those contacts are, also when I export data I can just see the email domain of contacts who clicked but not the name or specific email address. I must be missing something but I can't work out what....

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