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Microsoft Dynamics CRM (Archived)

Custom App vs. default SiteMap

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I have spent the day studying what I can get my hands on regarding the new App Designer and the concepts behind it.  I get that it's intention is to support modularization.  What I don't get is what is the main entry point for the end user?  Is the intention that the default SiteMap's "My Apps" subarea is the item users click to get to the list of custom applications? That seems kind of awkward.  My basic question is what role does the default SiteMap play once you have many Apps?  Perhaps it would be the "common" things for the county?  

Here is our implementation.  I work for a local governmental entity.  I have developed a fully custom case tracking and welfare payment system for our Social Services Dept (thanks to the help of many on this forum).  Our SiteMap, at this juncture, only supports this one department; i.e., Social Services.  Our roadmap has us expanding our Dynamics platform to embrace applications within each Department.  So there could be one or more for Police, one or more for Mental Health, etc.  I was excited to learn what I learned today about the core functionality of Apps, but still am a bit fuzzy on how many apps are integrated with the main Sitemap.  

Thanks in advance for any clarification.

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  • Cyclefitness Profile Picture
    on at

    I also do not see how to even get to Apps other than navigating to Settings.  I'm seeing on some community blogs that there is supposed to be an App Switcher?  And it is accessible by the down chevron to the right of the Dynamics logo?  I do not see that at all in my environment.  So confused.WhereIsAppSwitcher.png

  • Suggested answer
    ram r Profile Picture
    on at

    AFAIK, Apps are introduced in the latest version of CRM and sitmap is now included as a part of the app. You can restrict the access to app based on security role and the custom app contains the default sitemap and this app can be either show or hidden and cannot to be attached to security roles. Other apps can be attached to security roles and if a user has access to multiple sitemaps they can switch the sitemap using app switcher down arrow near Dynamics 365 logo.

  • Cyclefitness Profile Picture
    on at

    I do not see the down arrow you mention and I am on the latest version of Dynamics Online.

  • Cyclefitness Profile Picture
    on at

    I have found out from Microsoft that the commercial and government versions are different and our gov version does not have the down arrow.  This was first I had heard the versions were different.  

  • ram r Profile Picture
    on at

    Hi Debra,

    Good to know the reason!

    Please mark your answer as verified answer so that others can make use of it.

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