Hello,
I'm having issues with email deliverability and a specific error of emails are not being send through customer journey due to Required fields missing. Interesting thing here is that this is happening only for Outlook emails and not Gmail emails.
The dynamic content that is included within the email is following:
{{contact.firstname}}
{{contact.lastname}}
Hi Marianna,
Could you please create a support ticket so that we can investigate and resolve this particular case?
Thank you,
Aga
Hi Marianna,
Would you please attach a screenshot of the error?
André Arnaud de Cal...
291,996
Super User 2025 Season 1
Martin Dráb
230,853
Most Valuable Professional
nmaenpaa
101,156