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Dynamics 365 CommunityForums Customer experience | Sales, Customer Insights,... Outbound SMS error 400

Customer experience | Sales, Customer Insights,...

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Outbound SMS error 400

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Posted on by NitishK

15

Hi All,

I'm looking to activate SMS sending in marketing.

I created an account with Twilio and followed all the necessary steps and created a connection with marketing.

I get error 400 when I try to send an SMS. I'm not sure what I missed.

can anyone help me with this?

thanks,

Nitish

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Haig Liu Microsoft Employee on at

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Hi NitishK,

Perhaps you should check to see if the sender can send a message to the recipient and if the carrier supports it:

https://support.twilio.com/hc/en-us/articles/223179808-Sending-and-receiving-MMS-messages

Troubleshooting Undelivered Twilio SMS Messages:

https://support.twilio.com/hc/en-us/articles/223181868-Troubleshooting-Undelivered-Twilio-SMS-Messages

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