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Product replacement notification on sales order

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Posted on by SP-28050632-0

I have a product that has been discontinued but has been replaced by another product.
We often also have replacement goods for spare parts sales.
In Business Central, how can I make a notification in a sales orders, that the seeded item has been replaced by another item.

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Yi Yong 2,700 Super User 2026 Season 1 on at

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Hello,

You may need to customize this function.

Otherwise, you can make use of the 'Work Description' to indicate the change of item and have the user archive the sales order for record keeping.

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Saurav.Dhyani 14,419 User Group Leader on at

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Hi,

Please check and use Item Substitution.

Dynamics 365 Business Central: Item Substitution | Dynamics 365 Lab (yzhums.com)

Regards,

Saurav Dhyani

https://bit.ly/SubscribeSauravYouTube

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Valentin Castravet 32,506 Super User 2026 Season 1 on at

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+1 for the Item Substitution mentioned below. That's the exact purpose its intended for.

Valentin Castravet
Work: Zander ERP Services
Blog: Dynamics 365 Business Central Insights
LinkedIn: www.linkedin.com/in/valentin-c-0500a247/

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