Skip to main content

Notifications

Announcements

No record found.

News and Announcements icon
Dynamics 365 Community / Forums / Business Central forum / Product replacement no...
Business Central forum
Suggested answer

Product replacement notification on sales order

(1) ShareShare
ReportReport
Posted on by SP-28050632-0
I have a product that has been discontinued but has been replaced by another product.
We often also have replacement goods for spare parts sales.
In Business Central, how can I make a notification in a sales orders, that the seeded item has been replaced by another item.
Categories:
Inventory and warehouse management
  • Suggested answer
    Valentin Castravet Profile Picture
    Valentin Castravet 8,311 Super User on at
    Product replacement notification on sales order
    +1 for the Item Substitution mentioned below. That's the exact purpose its intended for. 
     
  • Suggested answer
    Saurav.Dhyani Profile Picture
    Saurav.Dhyani 14,613 User Group Leader on at
    Product replacement notification on sales order
    Hi,
     
    Please check and use Item Substitution. 
     
    Regards,
    Saurav Dhyani
  • Suggested answer
    Yi Yong Profile Picture
    Yi Yong 297 on at
    Product replacement notification on sales order
    Hello,
     
    You may need to customize this function.
     
    Otherwise, you can make use of the 'Work Description' to indicate the change of item and have the user archive the sales order for record keeping.

Helpful resources

Quick Links

Replay now available! Dynamics 365 Community Call (CRM Edition)

Catch up on the first D365 Community Call held on 7/10

Community Spotlight of the Month

Kudos to Saurav Dhyani!

Congratulations to the June Top 10 community leaders!

These stars go above and beyond . . .

more Community News

Leaderboard

#1
André Arnaud de Calavon Profile Picture

André Arnaud de Cal... 288,768 Super User

#2
Martin Dráb Profile Picture

Martin Dráb 225,985 Super User

#3
nmaenpaa Profile Picture

nmaenpaa 101,148

Leaderboard

Featured topics

Product updates

Dynamics 365 release plans