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Product replacement notification on sales order

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Posted on by SP-28050632-0

I have a product that has been discontinued but has been replaced by another product.
We often also have replacement goods for spare parts sales.
In Business Central, how can I make a notification in a sales orders, that the seeded item has been replaced by another item.

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Valentin Castravet 27,901 Super User 2025 Season 1 on at

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Product replacement notification on sales order

+1 for the Item Substitution mentioned below. That's the exact purpose its intended for.

Valentin Castravet
Work: Zander ERP Services
Blog: Dynamics 365 Business Central Insights
LinkedIn: www.linkedin.com/in/valentin-c-0500a247/
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Saurav.Dhyani 14,314 Super User 2025 Season 1 on at

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Product replacement notification on sales order

Hi,

Please check and use Item Substitution.

Dynamics 365 Business Central: Item Substitution | Dynamics 365 Lab (yzhums.com)

Regards,

Saurav Dhyani

https://bit.ly/SubscribeSauravYouTube
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Yi Yong 2,000 Super User 2025 Season 1 on at

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Product replacement notification on sales order

Hello,

You may need to customize this function.

Otherwise, you can make use of the 'Work Description' to indicate the change of item and have the user archive the sales order for record keeping.